Customer Ratings & Reviews

I love it , everthing works perfect . Delivery on time

I really thought this phone was it but I was wrong Come on samsung

this is the best phone I ever had in my life.......

Bought to replace a broken phone, and love it so far.

Phone is good. Display is good, nice build quality. Camera is ok. Price - This is what makes me return the phone. It is super expensive. I know it would be ok for someone else. Especially with Samsung, the price would come down by 40% in next 3-4 months does not justify $1400 for a new phone. Also this does not support eSIM. I think S20+ would be a better buy for most of the people.

This is the last Galaxy phone I used before I switch to Iphone I am definitely disappointed but I so live the 120gz which I notice when I switched to iphone. But the bugs I hate it.

The phone was actually quite nice. I made the purchase in Germantown MD and the supervisor name Jeremy was quite nice and helpful. The only bad part is that I could have gotten it cheaper on Amazon.

it resets the date and time once twice a day back to the year 2000 its very annoying as your text messages go to the start off a string so the other person won't see them, the internet won't work until you reset it, and you miss reminders and events that you set because of it, and yes Samsung will do NOTHING TO FIX IT, the 100x zoom is Blairs out its not what it says it is and 5g hello there isn't 5g anywhere close to where you are, it's not worth the money until they fix the camera issue and date and time issue, NOT WORTH THE HASSLE OR MONEY

I just recently gave up my Note 10 that I've only had a year but loved it. The only reason for upgrading to the S20 ultra was I thought I was getting better cameras. After a couple of weeks I've not seen the drastic improvement on the cameras and the phone is very slow and always has limited signal strength or no service. Very cumbersome through navigating apps and downloads. 5G? Where is it. I upgraded my phone plan also with Verizon and realized I had better service with my Note 10. Not happy at all.

I loved this phone after I bought it. It's been less than a year and the camera no longer works correctly. I have to use my insurance to get a new phone.

everything was good except that the battery drains so fast. Samsung s10lite has a better battery quality

It's a great phone overall, but the cons are to read. My back glass is broken (geek squad took my money, then samsung took my money and didn't come repair it), phone charger port doesn't charge fast, gets too hot, and camera specs aren't good anymore, and rarely holds q charge.

I truly expected a lot of out of it but the truth is it was nothing more than but the advertisement had said. It was just nothing special....

I decided to buy as I was told this supports eSIM. That is not true. This is single SIM phone (only one IMEI) and even in future with a software update it cannot support 2 SIM. Even iPhone supports eSIM and physical SIM. Also 12GB/16GB RAM is also overkill. Finally I ended up returning this and purchased S20+ dual sim from ebay for half of the price.

One of the worst phones I've had in a long while, te fingerprint scanner is trash, I am going back to OnePlus ASAP.

This is the worst cellphone, I have ever owned. In total, I have 20 cellphones in my life. This is the most cumbersome, and unpredictable phone for usage that I've ever had in my possession. The screen has gone black after a couple of minutes on a call. Best Buy, and Samsung reps don't have a clue what the problem is.

Dont recommend. Get the S21 Ultra over this one. Especially now that its been out for awhile.

I did not find satisfied picture quality as 108 MP Camera, i use note 8 before this, i was much satisfied by note 8

Having trouble with the camera... was expecting a better quality in pictures.

I was really excited to present order this phone thought it was going to be amazing and so far it is just a big camera not really worth what I paid at all and I am thinking I will return it for 1600 bucks i feel like I should love it and I don't