Customer Ratings & Reviews
- Model:
- SM-G988UZAAXAA
- |
- SKU:
- 6395750
Customer reviews
Rating 4.6 out of 5 stars with 449 reviews
(449 customer reviews)Rating by feature
- Display Quality4.5
Rating 4.5 out of 5 stars
- Camera4.6
Rating 4.6 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Galaxy S20 Ultra 5G's camera, praising its quality and performance. They also appreciate its long battery life and user-friendly interface. However, some users find the phone to be quite expensive and a bit too large for their liking. Additionally, the lack of eSIM support is seen as a drawback compared to other brands.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Really good condition except for scratch on screen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good so far except i noticed a good lil scratch on the screen
No, I would not recommend this to a friendRated 3 out of 5 stars
Just not that good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good wish I would of waited for the new note.
No, I would not recommend this to a friendRated 2 out of 5 stars
My view
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found this phone is not good in many ways even as compared to my previous Samsung S8 edge. The network disconnected multiple times a day and says 'unable to call' or 'out of network'.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT ACCEPTABLE TO SPECTRUM!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is not accepted for connection to Spectrum. Spectrum (Verizon network) sells what is superficially the identical phone, but SAMSUNG DIFFERENTIATES MODELS UNDER THE COVER FOR DIFFERENT MARKETS IN THE WORLD, THE PHONE THAT BEST BUY SOLD ME IS NOT ACCEPTABLE TO SPECTRUM (VERIZON). SPECTRUM (VERIZON) SAYS IT IS INTENDED FOR A DIFFERENT MARKET. I have had to resort to using the the phone on a different network at far higher cost than expected. THERE IS NO WAY THAT BEST BUY ANNOUNCED THIS POTENTIAL PROBLEM OR PREPARED ME FOR THE ADDED EXPENSE!
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Gadget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t be impressed with the gadgets. Get a decent pone and be happy. Not worth what they’re asking. Overpriced gimmick phone.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Seriously clunky
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received mine today. What a slapped together device. Seriously clunky compared to iPhone 11 Pro Max. 5G is slower than LTE returning it.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friendRated 1 out of 5 stars
The audacity to be expensive
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1,700 for the 512 gb. The camera lense cracked just by staring at it. The super zoom thingy is false advertising. You get 108 super pixelated images - not like what was advertised. The phone is fast and so as the battery drainage. The charger was not doing the blazing fast charging after 3 uses. It's currently a paperweight at home. I'm tired of getting it fixed. Garbage. Absolutely horrid. Putrid tbh
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 512GB (Unlocked)
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't waste your money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew the s20 ultra had autofocus issues at launch, but Samsung said it will fix the issues with updates. Those issues have not been fixed. This might not seem like an issue, but a $400 pixel phone has better autofocus than the S20 Ultra. My LG G3 has a better autofocus with its built in laser. I upgraded from the S10+ (and had a S8+ prior) and this S20 Ultra was the biggest waste of my money.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the $$$
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh this phone sucks for the price I would have been so.much better off with a Google phone straight up
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friendRated 2 out of 5 stars
I hate the features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish they would let you get rid of apps you don't want, not as fast as my last phone either
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
way overpriced
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone is good, but doesn't come close to the price
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Im sad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful Samsung. The coating is too slippery. Slips out of hand. My display crashed on the third day because of this, but I still use it since there is no money to replace it
No, I would not recommend this to a friendRated 1 out of 5 stars
Asking for pin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why my phone is not going inside its just asking for pin. What kind of phone u guys hv send me
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Feel like Poor phone!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not Good at all.. It Sounds Like Insid Of The Part Is Moving!!!
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not recomended
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage literally A pixel dead in lesss than a year..
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered cosmic black and I received the grey one.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
No, I would not recommend this to a friend- Pros mentioned:Battery life, Camera
Rated 5 out of 5 stars
long lasting battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the Galaxy S9 and so far I am happy with my purchase. The screen size of 6.9 makes it perfect for watching movies. The camera is phenomenal even in night mode and you can add a memory card of up to 1 TB of memory. The phone is much faster than my S9 and I am able to consistently pick up 5G. The only complaint I have with the phone is Samsung has copied apple in removing the headphone jack. Headphones plug into the charging port and to me thats ridiculous and inconvenient. Thankfully the phone has a long lasting battery so I can get through a movie or two without needing to charge.
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
I would recommend this to a friendBrand response from Samsung
Posted .Hello Marshapep123, thank you for taking time out of your busy day to leave feedback on this phone! ^Elizabeth
Rated 5 out of 5 stars
great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome phone. although when uploading to social media, camera quality lowers.
I would recommend this to a friendRated 5 out of 5 stars
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone working good after all these years too!
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
I would recommend this to a friendRated 5 out of 5 stars
Best phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best phone ever. Love the images of picture ever
This review is from Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
I would recommend this to a friend







