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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.6 out of 5 stars with 449 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Galaxy S20 Ultra 5G's camera, praising its quality and performance. They also appreciate its long battery life and user-friendly interface. However, some users find the phone to be quite expensive and a bit too large for their liking. Additionally, the lack of eSIM support is seen as a drawback compared to other brands.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 449 reviews
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a lot of Samsung phones. I think the camera is a bit overstated. But maybe I haven't figured it out how to use its full potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product with lots of good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upgrade from the s7 edge i have. It has lots of features. Only I have to get used to that I cannot answer the phone right away when the phone is in lock mode or idle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great big phone for big hands

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly fast phone. 5g features are incredible. Android 10 os is easy to use and navigate. However this phone is rather large for those with medium sized hands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a OMG phone make sure you go on u tube and learn about all the features.. This phone is the top of the line and helps me greatly in my business. Worth every penny..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy s20 5 g ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone, but I have questions because it did not have a charger or earphones. Please let me know what happened thank you very much for you attention

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mobile is good and working well, its 5g. I am not yet figured out how the camera is working , I need one of the best buy technician show me how I can change the setting to see as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top of the phones, easy configuration and spectacular speed. excellent image quality and camera options with amazing zoom. Many exclusive Samsung app options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever owned and delivered promptly thanks to best buy. Also came with an Xbox controller which is convenient for on the go gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer service, product wasn't available at the store but they delivery to my house in a short time . I'm happy with the service. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly recommend!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's very comfortable to use. I bought this for my kid and they love this product. Reasonable price and good quality. I recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone...cracks Easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Only don't follow that I took my case off for 5 minutes and literally dropped it an inch from the ground and the back is cracked already, I'm very upset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back that thang up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone Steve Jobs iPod Apple Rick James Stevie wonder Cornholio! Phones! Telegrams no! I like wires! Do you? My friend has red hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is a major help.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and does some very neat stuff that I am very happy with. I still have not covered all the great things that I have done on this device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 2 out of 5 stars

    Glitchy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, but the software acts like it was pushed through production too quickly. Such as I cant get my GPS to stay calibrated among many other similar glitches. If not for the screen and camera, I would be very unhappy with the purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great phone but be aware about the camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but it has some limitation, the worst part is on camera performance, the only good thing is the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Galaxy S20. I have no regret, the picture feat5is excellent and sharp. I can't ask for more. I love it, no waste of money for me❤❤❤❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always rock! Huge thanks to Best Buy who are always helpful in this unpredicted times. This was a BD gift for my husband and he loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm completely satisfied with it. I love it. At first I thought it was too big, but now I'm used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy S20 Ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. Clearest pictures. All of the Multi functions you can accomplish I want time.Samsung galaxy S20 Ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Far exceeded expectations!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with robust camera and features. Just add an SD card for additional storage and you're set. I'm very happy with my purchase!

    I would recommend this to a friend