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Customer Ratings & Reviews

Your price for this item is $22.22per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    A new me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Finally traded up from a Galaxy 7, (I know, I hate change and phone payments). Anyway, my old phone was just like me, slow moving. So, I am hoping for a change, meaning I am hoping that I will become more like my new phone, faster, sleek and beautiful. So far, no disappointments. I get great service in locations I did not get service in before. It is fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Size

    Rated 5 out of 5 stars

    slim phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone all around from sound, pictures & features easy to use and relatively small

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    S21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my S9 which was a great phone for the S21. Awesome display quality and easy to use. Best Buy phone team was efficient, patient, transferred my data and apps and answered my questions. I bought the new charger though my old one was ok, glad I did as it is much faster. Unfortunately the new cord does not fit in my car for charging, so I use my old cord. Took me a few days to get used tapping the screen and not having a "button" to use, actually like it better. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy s22

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for picture taking. Very simple to work. Easy to access to download apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy S21 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Fast, easy to use, light weight affordable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung S 21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my phone. The phone is easy to use and takes great photos. I am finding new things daily that this phone will do over my old Samsung. This is my third Samsung phone and I will always be an Android user.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy S21 5G 128GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung phone. It’s very easy to operate, it takes beautiful pictures. The phone itself is nice and thin and easy to handle. With that said everyone needs to go out and make a purchase of a Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Solidly built, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Galaxy and I am very pleased. Easy to set up and all my old info transferred easily using the Samsung transfer app. The camera is very good. Overall highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung s21 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered for my son and he loves it. It takes great, clear, sharp videos. It is easy to use and very easy to set up and transfer info from old phone. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung S21

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is so easy to use. Taking pictures is a must if you own this phone. You will be happy with the pictures you take.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Very nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use although there were a few changes from my old Galaxy which took a little adjustment. It is faster and smarter.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and good price. Easy to use. Great camara. Best Buy is a great place to shop

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone.Camera is amazing, enjoing to make a pictures and videos .Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Easy to use and the camera is great! Takes great videos too!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Sweet phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to move through apps and windows. The camera is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Fast, responsive, easy to use, and even a nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Galaxy 21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Very easy to use. Great camera. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    S21 a winner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the S9, lighter and thinner. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Wayne

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased easy to use amazing camera great upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and for someone with small hands, it's not too difficult to use one-handed. The only issue I have with Samsung is that when they do updates they erase all of my passwords so I have to re-log into several of my apps, which is just annoying. Other than that, I'm happy with the phone.

    I would recommend this to a friend