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Customer Ratings & Reviews

Your price for this item is $22.22per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Expandable memory, Headphone jack

    Rated 5 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, long battery, fantastic camera, beautiful screen. Only cons: no headphone jack nor expandablememory. Samsung did not need to follow in Apple's footsteps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Expandable memory, Headphone jack

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, long battery, fantastic camera, beautiful screen. Only cons: no headphone jack nor expandablememory. Samsung did not need to follow in Apple's footsteps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    my kind of phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this phone. It is light weight, the pictures are very clear. My only problem is not have an SD memory card, but as long as I can copy my pictures over to my computer I am happy. I am not into gaming so this is the reason I purchased the less expensive model.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    Leveled up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my S7, which was running slowly, would take 2 days to fully charge and the charge would only last 2 hours. I ran out of space and had to delete apps if i needed more storage space. This new phone S21 5g is definitely an improvement. I have plenty of storage space for apps and pictures. The speed to fully charge is awesome and the charge lasts all day. I can finally leave my charger at home. ...you will need to get a new charger block as the charging cord was not compatible to the one i had for the S7.

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    S21 Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from recently broken screen S8 and for a great price ($599). The volume button being on the opposite side takes some getting used to. Also the missing audio jack and upgradable memory is a miss, but fair trade off for the low cost. Hope this S21 phone lasts me a few years like my S8 and S6 did.

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 3 out of 5 stars

    Overpriced Bloated phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but $250 overpriced. Short battery life. Good has "quick" charge. Samsung filled with their Bloatware. Love Samsung but this ridiculous! Uses ton space & CANNOT GET RID OF IT! BIGGEST PROBLEM IS VERIZON. Hours & hours with Tech over simple problems. Still cannot use call/text on tablet. VERIZON not link. Not properly port my number on 6/8. Texts went old phone. Could not setup Anything as verify texts went old phone. Took until 6/17 to fix. STILL NOT WORK.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my Galaxy S8 so wanted to stick with a Galaxy phone. Only thing I don’t like is that there is no expandable memory. Easy to set up and use.

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phone lives up to all that it stated though I would wish to add extra storage to it

    I would recommend this to a friend
  • Cons mentioned:
    Expandable memory

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Really wish it still had sd card storage.

    I would recommend this to a friend