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Customer Ratings & Reviews

Your price for this item is $22.22per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Cons mentioned:
    Price, Setup

    Rated 3 out of 5 stars

    Samsung s21

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 2 hours to get things transferred, which I could have done myself. The next day the whole phone went dead. No phone, no internet. Had to go to verizon to get it fixed. I live in a 4g area. Is very slow. Comes with no charger, had to buy one for house, one for vehicle. No directions on set up. Have had to look everything up. Best buy crew not real helpful. Didnt appreciate assiciate when she started helping other people and disappeared before she finished my set up. They are too busy standing around talking to each other. Phone overpriced.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, far so good. have only had the phone a few days. I was frustrated with getting everything set up and learning the nuances of this phone.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 3 out of 5 stars

    BJ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up after we left store not real simple. Phone has not held settings very well.

    No, I would not recommend this to a friend