Customer Ratings & Reviews
- Model:
- SM-G991UZWAVZW
- SKU:
- 6444520
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Not an upgrade from S10E
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had 2 weeks now. Our 5 lines all upgraded to these S21 5G. Foyr of us from the S10E and 1 from the J7. So far yes major upgrade from J7. Now from the S10E not so much. Battery life is same or slightly less. We have upgraded to 5G haven't noticed much of a difference with the 4G. Video watching is also not a noticeable change untill i turned on the 750P that we now get with the new unlimited plan we switched to. Picture quality isan upgrade but I haven't played with all the settings and only have seen a slight update to quality. Have had phones lock up and not repond when in quick settings. I also had my phone give a message about to hot while it was in my case. This was using my phone for 6 hours for maps and not charging when got message. I am currently traveling and i am having poorer data coverage in the same areas as with my S10E. Overall not worth the upgrade from S10E except we should be gettung the $800 bill credits for each S10E we traded in to Verizon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
Bloatware and Not User Friendly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sturdy design but full of software that is not wanted without an easy uninstall route for some. Constantly installs software Samsung are pushing without asking first. Takes twice as many actions to even block someone. Will not buy this brand phone again.
No, I would not recommend this to a friendNo charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone does not come with a charger... just a cord with 2 smaller ports so it's not even compatible with any other charger that we already have. Super annoying to spend $800 on a phone and then have to buy another charger.
I would recommend this to a friendGood phone shipping sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the phone, but was not surprised when the shipping fell thru and isntesd of it being next day it was multiple days later. Best buy shipping is unreliable.
I would recommend this to a friend