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Customer Ratings & Reviews

Your price for this item is $450.99
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The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 413 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers regard the Galaxy S21+ 5G 128GB (Unlocked) as a reliable phone with an excellent camera that takes great pictures and videos. They appreciate its long battery life, fast performance, and stylish design. However, some customers find the price to be a bit high, and a few have mentioned that it lacks a microSD card slot and can overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 413 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this phone. AMAZING it is yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new phone. When he is happy I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung S9+ so this was an awesome upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone and size. Easy to use.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can't I say. It's absolutely perfect for me!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went good except the waiting time. It was about an hour long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good android phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display, good battery life, smooth operation with no lag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones seems to be great. Was replacing a Galaxy S9. Will update later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone only thing i wish i knew it had a glass backing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I really like it the phone quality was very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Clear display. Thumbprint scanner doesnt always work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend this phone must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone absolutely love it no complaints at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S21+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great pho e would highly recommend it to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    When family likes Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a family member, so far they love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing phone. Good experience with bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the new phone at the beginning however it started to heat up after light use. I tried to download the updated software and it didn't work. I spoke to Samsung and they suggested many things but I thought why would I buy a new phone with amazing hardware but I can use it only to half of its ability. Samsung dropped the ball this year and lost the match with Apple. I wrote this review actually just to mention how amazing and smooth was the process of buying a new phone from best buy and exchanging it. I appreciate their care about their customers. You will never find this kind of treatment if you a phone from any carrier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Great phone, terrible reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: Great phone, terrible reliability Pros: * Smooth 120hz variable refresh rate display is wonderful * Performance is great * If you buy the unlocked variant, One UI is easy to fiddle with and stock-android-ify Cons: * Finterprint Scanner failed completely after 43 days. Samsung support required the device to be taken into a repair location (leaving you without the device you paid $1K for, and no phone) - repair pending - will update when complete

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the S21 plus I received did not support dual sim nor esim, even though it is unlocked and Samsung explicitly shows that the phone supports esim and has a dual sim card slot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too big, but premium

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the smallest premium-built Samsung flagship you can buy in 2021 given the more perfectly-sized S21 looks and feels like cheap plastic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sophisticated galaxy S 21

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The galaxy S 21 is somewhat difficult to maneuver and get used to the prompts. I am still learning the process and hopefully will conquer this machine shortly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get rid of the Samsung ui it sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sold hardware but Samsung needs to drop the ui and go with stock android the Samsung ui make this great piece of hardware not so great

    No, I would not recommend this to a friend