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Customer Ratings & Reviews

Model:
SM-G991UZWAXAA
SKU:
6441099
Your price for this item is $479.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 640 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy S21 5G 128GB (Unlocked) for its improved camera, extended battery life, and reasonable price. They also enjoy the phone's user-friendly interface, stunning display, and stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 640 reviews
  • Rated 5 out of 5 stars

    S21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality excellent phone so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dad loves it very much.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad, and he could not be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy, easy to set up and maintain very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone!!! I love everything about this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality phone super fast cameras amazing love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth I love it awesome cell phone perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone leap frog

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most advanced futuristic device I've ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in looking perfect! So happy with my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No charger, no headphone jack :(

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before you buy, charger not included ,only the charging cord and no headphone jack . I had to purchase it separate :( I don't like the wireless headphone. Nice phone and make nice pictures. I still get to know this phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, FloraBaba. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Good phone to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty decent phone with most of the latest features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second phone in 3 days. The first one wouldn't work correctly. Wouldn't ring, alarm clock didn't work (found that out the hard way) apps just kept kicking me back to home screen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung s21

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone only issue is I have dropped the phone like 10 times and now I think it is having issue with sometimes people hearing me while talking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung much better with their software along with Android but still having two App stores and two assistants Bixby and Google still don’t care for the extras by Samsung so I return

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe I got a bad one...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. It looks great and worked well in the beginning. Other than the added 5G tech, it's not much different from your typical Samsung phone. After about 3 weeks the phone stopped ringing when incoming calls came in. Had to reboot for this issue to stop temporarily. Will now have to rely on Samsung's warranty to get a replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone was ok at best.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was not as good as I was hoping for. It's an ok mid level phone but be prepared to charge it often.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Liam!

      Thank you for purchasing Samsung Galaxy S21 and leaving your review. We genuinely appreciate you taking the time to let us know of your concern about your device. We are so sorry that your experience has been less than ideal. Let me help. Here is a link to your Samsung phone's
      battery life and performance optimization:
      https://www.samsung.com/us/support/galaxy-battery/optimization/

      Another link on how to keep your Galaxy phone from slowing down:
      https://www.samsung.com/us/support/answer/ANS00078985/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144318204

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 3 out of 5 stars

    more memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improving, always to the banguardia congratulations, it seems that it is good in tolo what it presents.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    s22

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sokay I should have kept my s8 that I really liked some problems with google on this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Zahadum!

      Thank you for purchasing Samsung Galaxy Buds Live and leaving a review here. We sincerely apologize that you are having an issue with Google. We at Samsung only want our customers' best welfare while using our products. Let me help. This handy link will on how to check for a software update on your phone is beneficial:

      https://www.samsung.com/us/support/answer/ANS00077582/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144253719

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 3 out of 5 stars

    Turtle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good in starting. After three to four months of use. They starts to get slow like turtle

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    should have got a different phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is very slow when browsing or using apps. freezes up at times

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    S21

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at all, i like the size of this phone but i love to have ultra camera on it.

    I would recommend this to a friend