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Customer Ratings & Reviews

Model:
SM-G991UZVAVZW
SKU:
6444508
Your price for this item is $22.22per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 391 reviews
  • Rated 5 out of 5 stars

    Really great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really dope phone with tons of features, couldn't beat the price either. My only complaint is that setting the phone up is a hassle with covid restrictions

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Samsung S21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and updated features. Wish I could have my old ring tone. May have to research that. Picture quality is great. Needed the extra GB's.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My pretty new Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty phone still very new to me and still learning all the bells and whistles it has. A Great upgrade for me from my last Samsung phone, great camera. I but all Sumsing products.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Samsung S21 in May 2021,so far I love it. Camera is great and it works as it should.Salesman was very helpful in showing me the features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone. still learning all the features. got a good case to protect the investment in this pocket computer that happens to be a phone and camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new galaxy s21 5g. Picture taking quality is amazing. The network is super fast..plus the best buy online shopping option was great and so very easy. They even brought it right to the car.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Samsung S21 5G review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it less than a week and everything seems to work as advertised. Wish it had a blinking light to notify me when I had missed a call or text. I have the S21 5G a d the size is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Don't like to need 2 keys to turn the phone off.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a G5 Samsung 21. Not happy, because very few places does it use 5G. usually 4G. The quality of the display is good, as is the sharpness.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S21 5G 128GB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung android users... What are you waiting for??? Received $750.00 credit for trading up to the new Galxy S21 5G! Excellent phone with awesome camera!

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Grateful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, far so good. have only had the phone a few days. I was frustrated with getting everything set up and learning the nuances of this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great update in a cell phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and a big jump from the 10 I had. Camera is outstanding. Like the size and any bigger would not be able to carry in my pants.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my phone!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new phone!! The camera is excellent. The pictures are so vivid!! I would recommend this phone for a friend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Samsung Galaxy cell phones for 10 years and have enjoyed each one. The S21 5G is awesome and Samsung doesn't disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and phones from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone, but better than that, was the service from Best Buy! The store employees were very attentive and the tech was awesome that set up our phones. We upgraded from Samsung S8 to the 21 5G. We've been Samsung users for many years and still highly satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    What you'd expect from a Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that there's no audio jack, but that seems to be the new standard. Otherwise fantastic. Incredible camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Almost a 5 star phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone but doesnt get 5 stars since there isnt a clock display on lock screen. Also there is no indicator light for notifications/messages. Camera is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung S21 5g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the Galaxy S10 to the S21 5g was a big leap forward. The phone is faster and much improved battery life. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Galaxy S21 5G 128GB review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a Samsung, and switched to a Pixel. The Samsung is much easier to use for my fat fingers and old eyes!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Typical Samsung Galaxy product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical Samsung Galaxy product. Performs well as expected. I just wish the price was not so high.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Well balanced phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim phone. Phone is much better since it does not have a curved screen. Fast, slick, and great camera quality.

    I would recommend this to a friend