Customer Ratings & Reviews
- Model:
- SM-G996UZSAVZW
- |
- SKU:
- 6444509
Customer reviews
Rating 4.6 out of 5 stars with 339 reviews
(339 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Camera4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Galaxy S21+ 5G 128GB's camera quality, battery life, and ease of use, with many praising the screen size and phone's lightweight design. However, customers are negative about the lack of expandable storage and the absence of a headphone jack, expressing disappointment over the removal of these features. Positive feedback also highlights the phone's performance and 5G capabilities. The absence of an SD card slot was another recurring negative comment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great experience!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is amazing! Likely the best I have ever had! The customer service this visit ended up being amazing. They went out of their way to make it so. Thanks Best Buy.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
BEST PHONE EVER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had a Samsung phone but recently bought the Samsung Galaxy S21+ 5G 128MB and I truly love this phone. I'll always be a Samsung phone girl.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Violet (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone. Speed is great, fingerprint doesn't always work, but this seems to be a Samsung issue in general. Overall the phone is wonderful. No issues!
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Violet (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Awesome Phone!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expected this phone to feel too big on my hands after my lost phone, but it isn't. Easy set up and phone is great! Love Samsung!
I would recommend this to a friendRated 4 out of 5 stars
It's just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this phone and upgraded to 5G. Unfortunately, I haven't seen too much in terms of a quality improvement between the 10+ that I had and this newer phone.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Violet (Verizon)
No, I would not recommend this to a friendRated 5 out of 5 stars
Good phone, want better zoom though
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it, but regret not getting the next step higher phone. Could have used the much better 100x zoom.
I would recommend this to a friendRated 5 out of 5 stars
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new galaxy 21+. I was able to watch my god-daughter and my cousins high school graduations. I love all of the features on the phone.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Easy to Use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone it was a perfect gift for my Mother she needed a phone that works . I am definitely happy I was able to purchase this for her.
I would recommend this to a friendRated 3 out of 5 stars
less bloatware
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery life is ok, theres a lot going on and it gets warm, kinda wish i would've gotten a pixel 5 or 6 instead
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
I would buy this phone for my husband
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very good decision to buy this phone. I really like this phone. I am still learning how to navigate around it.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Samsung Galaxy S21-5G
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good phone with good improvements, and technology but it will me take a while getting useful with large size. …new change .
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Five stars!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Galaxy S21+ 5G cover is perfect for my phone. It's a sparkly clear cover that allows the lavender color of the phone to show through.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Violet (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Samsung/Bose get my $$$$.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To this,the best cell phone I've ever purchased.The Bose 700 headset and noise canceling ear buds are the best sound quality for the bucks.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
The best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is sound and reliable. The assistance from the best buy associates was astounding. Pleased overall.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Great phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been a Samsung Galaxy user for many years. I like the phone for a number of reasons but it does have its quirks.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Perfect phone for my dad!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect phone for my dad! He had a Samsung Galaxy S 7 and purchased this phone to replace it. He loves the phone.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 4 out of 5 stars
Phone review -J
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the phone for a little over a month but so far so good. Does't hold a charge for as long as I would like but it will last a day or two. T
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Got my new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my upgrade. It's a lot better than my S7 Edge for sure. Smooth glide with downloads and streaming with 5G too!
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Violet (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
S21 Plus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone that does everything i need smoothly. This is the fourth Galaxy series I've bought.
This review is from Samsung - Galaxy S21+ 5G 128GB - Phantom Black (Verizon)
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter switched from an iPhone to this one, and she loves it! She'll never go back to an iPhone now.
I would recommend this to a friend








