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Customer Ratings & Reviews

Model:
SM-G996UZSAVZW
SKU:
6444509
Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 339 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S21+ 5G 128GB's camera quality, battery life, and ease of use, with many praising the screen size and phone's lightweight design. However, customers are negative about the lack of expandable storage and the absence of a headphone jack, expressing disappointment over the removal of these features. Positive feedback also highlights the phone's performance and 5G capabilities. The absence of an SD card slot was another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 339 reviews
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is amazing! Likely the best I have ever had! The customer service this visit ended up being amazing. They went out of their way to make it so. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE EVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had a Samsung phone but recently bought the Samsung Galaxy S21+ 5G 128MB and I truly love this phone. I'll always be a Samsung phone girl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Speed is great, fingerprint doesn't always work, but this seems to be a Samsung issue in general. Overall the phone is wonderful. No issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expected this phone to feel too big on my hands after my lost phone, but it isn't. Easy set up and phone is great! Love Samsung!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone and upgraded to 5G. Unfortunately, I haven't seen too much in terms of a quality improvement between the 10+ that I had and this newer phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone, want better zoom though

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it, but regret not getting the next step higher phone. Could have used the much better 100x zoom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new galaxy 21+. I was able to watch my god-daughter and my cousins high school graduations. I love all of the features on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it was a perfect gift for my Mother she needed a phone that works . I am definitely happy I was able to purchase this for her.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    less bloatware

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery life is ok, theres a lot going on and it gets warm, kinda wish i would've gotten a pixel 5 or 6 instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy this phone for my husband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good decision to buy this phone. I really like this phone. I am still learning how to navigate around it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S21-5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good phone with good improvements, and technology but it will me take a while getting useful with large size. …new change .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S21+ 5G cover is perfect for my phone. It's a sparkly clear cover that allows the lavender color of the phone to show through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung/Bose get my $$$$.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To this,the best cell phone I've ever purchased.The Bose 700 headset and noise canceling ear buds are the best sound quality for the bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is sound and reliable. The assistance from the best buy associates was astounding. Pleased overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a Samsung Galaxy user for many years. I like the phone for a number of reasons but it does have its quirks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone for my dad!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my dad! He had a Samsung Galaxy S 7 and purchased this phone to replace it. He loves the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone review -J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the phone for a little over a month but so far so good. Does't hold a charge for as long as I would like but it will last a day or two. T

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my upgrade. It's a lot better than my S7 Edge for sure. Smooth glide with downloads and streaming with 5G too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21 Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone that does everything i need smoothly. This is the fourth Galaxy series I've bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter switched from an iPhone to this one, and she loves it! She'll never go back to an iPhone now.

    I would recommend this to a friend