Customer Ratings & Reviews

Very nice upgrade from my LG Stylo 5. Working great so far. Would buy again

customer service was awesome...phone is awesome...

Love Samsung phones. Quality is A+. Would recommend

LOVE MY NEW PHONE. PLUE FOR THE PRICE ............

I like the phone but didn't like that I had to buy a charging adaptor.

My wife has been waiting for this color and she loves the phone

The phone works as described. Takes great picturea

Great phone only issue is battery life drains fast

Good product easy to use better reception than previous models

Good and gooder and goodest and goodestest and almost great!

Doesn't hold a chatge as long as I thought it would

It is so useful tiwth tons of informtion available.

It would be five but I am still learning what's-what

Just upgraded my old Samsung phone. Works the same.

I have always had a samsung cell and swears by it. I have had this cell for a year and am not happy with it. I have continuously had problems with individuals being able to leave a voicemail. It continuous to state, " an error has occurred". Also when I attempt to update the cell's software, it will not do it. Keeps saying " unable to update. Try again". I took it in for Verizon, the manager to assist. He had to go through a lot of steps but fixed it for that moment. Even that took a while. Ugh!

This is my wife's phone. Very hard to get charger cord into charging port. All pictures and contacts have been put on this phone from my phone and is now a mess.

This is my first Samsung and I am not impressed. Not impressed with Best Buy in the purchasing, Geek Squad, nor the phone itself. There are so many pop ups for Samsung that drive me mad. I do not want all of that when I am already using GMAIL and those apps for my personal use. In the past week alone it has deleted half of my contacts three different days and it took Verizon over 3 hours to tech support it the first time. It is not what I thought for the price I paid.

First off I have been a dedicated iPhone user for a long time. The phone previous to this one was an iPhone 12 Pro Max. The user interface took some getting used to, but I don't have any real complaints in that department. I bought this phone because it was supposed to work on 3G networks, and it kind of did, but the phone would either drop the call within seconds, or the person on the other end just couldn't understand me. This rendered the phone just as useless as the iPhone in Rural areas where they don't yet have 4G/5G service. My boss had lent me his Samsung S20+ on several occasions and it worked like a charm so I was really expecting this phone to perform the same way. The second problem occurred just 13 days after purchase. The screen went black even though it had almost a full charge it wouldn't turn back on. I took it back to Best Buy. They plugged the phone in and it powered up okay and showed 90% charge but the phone had lost all my contacts, emails, and apps. The staff member unplugged the phone and it died instantaneously. That was the end of that nonsense. I returned the phone and bought another iPhone 12. When I travel to rural areas my boss lends me the S 20+. I'm going to buy an S 20+ as a business phone and write off the expense. I should be able to post a review of the Samsung S 20+ in a few weeks. I hope it will be a positive review. The only critical difference I was able to find in the specifications of the S 20+ and the S 21+ is that the S 21+ does not work on CDMA networks.

Maybe it's just the coverage area but I can see no advantage to 5G over 4G. The phone works just as well as the S10+. About the same in all aspects.

Nice phone but to be honest, I cannot see any significant advantage to 5G over 4G. Maybe once 5G coverage improves I may change my mind.