Customer Ratings & Reviews

Too much garbage apps. Typical Samsung. My wife and I both want my pixel back but it is to late.

nothing but problems with this phone. since day 1 i will suddenly lose all ability to make calls or send/receive texts. They said it was sim card so we changed it. Problem persisted Best Buy was going to exchange phone Verizon would not allow them despite having 1 day left within return period, I got phone on a Sunday and they said the 14 day return period ended on a Friday which was the beginning of the 13th day.... This phone has been garbage and Verizon has been trash to deal with. I have had Verizon for almost 30 years, when this contract is up, I am done with them...

Phone is great but the set up was a nightmare. My 30 minute appointment turned into 1:45 min. Then I quickly found out my phone wasn't connected to my plan and only worked on wifi. I had to go to a Verizon store after to have it properly connected.

I'm not real happy so far. Twice the phone would not place a call until I restarted the phone. First time on 2/12/21 and again 2/20/21, NOT HAPPY!

Can't review something that I didn't get. Pre-ordered phone on 1/28 and was told it should be in by the 29th or 2/1. Kept checking on the status of phone kept saying it was delayed. We left for Florida on the 10th of February and received email on the 11th. Your policy of on holding a item for 6 days is ridiculous so my phone was canceled. I was not very happy, but I did get a better deal at Verizon so my gain is your loss

Worst galaxy they have ever made. Only good thing about this phone is the camera.

No one knew what to do! Took 3-4 reps to do anything

Horrible item. Completely quit in 13 days Best buy let us swap for a different phone, but qe lost the screen we paid for and the case so that was not good.

My samsund s21 drops calls a lot. Sometimes it wont let me call out or text. I shut it off and turn it on then it works. Crazy isnt it?

Phone keeps shutting off and getting stuck. Only had this phone for 2 weeks. Taking it back today!

ordered it in came in 7 days later they sold it to some one else

Great phone has done well. Long lasting, super fast charging.

The Samsung 21 is eay to use. I like the fact that the keyboard is bigger than my old phone. The phone also is bigger so you get a bigger picture. Weight wise, though, not heavy. So far, I am quite pleased with this phone.

Great phone great technology , gifted to my familiy memeber and they loved it

Great phone just upgraded from the s8 easy to use battery life and camera are great

Great cell phone. Big upgrade from j7 i had for 4 years. Still learning features. I like the screen and speed of operation. I want to thank the sales person for her patience and profession attention to details transferring my apps and information. Excellent customer service.

I like the phone, but it came with only a cable and no way to plug it in the wall to charge up. Had to go out and buy one.

I needed update my phone and it's really nice to have with big memories.

I could tolerate the lack of head phone jack, but not the lack of memory card. I had this phone about 3 hours before I couldn't take it anymore and returned it. I chose Samsung because it's NOT the iphone, and now it's trying to be one. Not impressed. Only annoyed. Otherwise, it would be a great phone.