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Customer Ratings & Reviews

Model:
SM-G996UZSAVZW
SKU:
6444509
Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 339 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy S21+ 5G 128GB's camera quality, battery life, and ease of use, with many praising the screen size and phone's lightweight design. However, customers are negative about the lack of expandable storage and the absence of a headphone jack, expressing disappointment over the removal of these features. Positive feedback also highlights the phone's performance and 5G capabilities. The absence of an SD card slot was another recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 339 reviews
  • Rated 4 out of 5 stars

    Nice Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is light and it's very responsive. I am a heavy user and can get a full day out of it but not much left. Wish it would come with a bigger battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love S21+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, 5G is so fast, WOW Phone call quality is clear and concise. Resolution is very sharp, always. No matter the app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New Samsung Galaxy S21+5G

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new Samsung Galaxy S21+5G phone. It's large but I like the phone/camera and changes made since the S8

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone upgraded from S9plus ... love additional cameras. Battery life could be a bit better

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone. Excellent camera! Takes quality photos that can be used for professional grade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use nice upgrade from my old phone ! Purchase and set up smooth all folks at Best Buy helpful and kind

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Another great one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone from galaxy line with fantastic cameras and deal in Best Buy was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S21+ is a great phone. Easy to use just like all of the other Samsung Galaxy phones I have had in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgarde from Samsung S8. This new design is sleek. Takes beautiful pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is super fast. My only issue is facebook likes to close on me but thats facebooks fault im sure.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's alright, nothing mind blowing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, I've had most of the Galaxy S phones made...the S21 plus is on par. Better battery life than the other ones I've owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung Galaxy S21 5G 128GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the display, memory, storage, and especially battery charge speed and how long a charge lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Galaxy s21 great phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really enjoy this phone. screen size is perfect for my reading emails and news

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's a meh from me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved to this Samsung phone from a Google Pixel 4. This phone is slower, the camera doesn't compare, and the texting is awful. Let me expand..... Reaction time with this Samsung phone is slow. It drags. The camera is slow to take a picture and almost all come out blurry. When texting, swipe is a joke. The words never come out correct for what I'm trying to say. And tapping each key isn't much better. The phone almost always enters the wrong word. The battery barely lasts one day, and I'm not on my phone a lot. It also has moments when it gets very hot, usually just sitting, not being used. Disappointing for an expensive Samsung phone if you ask me. I would NOT get this phone again if i had the option. Should have went with the new Google Pixel phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what the wife needed. Her sight isn't very good, so the larger screen works wonders for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Not too many places that has 5G so I can't tell how much the 5G will be faster.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung 20+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the phone so far. Haven't done a deep dive into the features yet. The camera is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen and great features. I should have switched to Android earlier

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is good. Big screen,alot of functions and still figuring some out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid phone. Easy to use. Worth every penny. Hope it continues to function.

    I would recommend this to a friend