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Customer Ratings & Reviews

Model:
SM-G991UZWAVZW
SKU:
6444520
Your price for this item is $22.22per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 391 reviews
  • Rated 4 out of 5 stars

    Not impressed with 5G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I seem to have less service than with my previous Samsung. I thought 5G was supposed to be the end all of phone service? Not impressed. The camera function is really good though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement fo Galaxy S9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my older Galaxy S9 and at the recommendation of a friend. Have only had for <2 weeks, but so far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bribe accepted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want to say that i am getting 25 points for this review. It is a bribe, and I am taking it so everyone can know what this is for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the lines and any hassles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the wait. I held onto my old cracked Samsung 8 debating every new version. So happy my old phone lasted so I could get this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep making them better, traded in my S10 and Best Buy gave me hundreds more than Verizon would have for my old phone. Was a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mobile Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very satisfactory upgrade from my S9. And thanks to the great help I received at Best Buy, it was a pleasant upgrade experience too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to use everything yet but so far so good. Good quality. I would have preferred the camer to be centered and not to the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb quality and outstanding photos.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Tremendous photo quality which is a major use of my phone personally. Great sound quality. Organized programing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice styling and great Samsung product. A little cheap making you buy a plug in wall charger! Friend super happy with her phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another good phone by Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been my go to phone, and this one didn't disappoint, good quality at a decent price. Not as good as the ultra but for the price is still a good phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone once a couple of bugs were worked out. The first day I had the phone, it frozen up on me and and once the sales guy at Best Buy fixed it, it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever had. Samsung is by far a better quality phone. I had both i phone and samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Excellent quality as expected from Samsung. Excited to see how it works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade cell phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying new phone. Similar to my previous one few new changes such as power button. Definitely recommend the Samsung 21s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone-- very happy-- easy to use-- love this phone-- best buy guy very helpful with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ios to Android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From iPhone 7 to this, it's a bit glitchy and difficult of a switch but after a week happy I got this, only regret was not getting the top of the line version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new Samsung phone again - good stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to upgrade to latest tech phone. Samsung did it again and my best service transfer place has been Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S21 5G

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Samsung S21 5G Phone is great.... best of the Samsung phones I have owned

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone performs well. Most smart phones are alike nowadays. Samsung has a reputable name so you are comfortable it will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best move

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love LOVE this phone! Switched from iphone and it was the best decision! 10/10 would recommend this phone!

    I would recommend this to a friend