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Customer Ratings & Reviews

Model:
SM-G991UZWAVZW
SKU:
6444520
Your price for this item is $22.22per month
for 36 months; 0% APR

Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy S21 5G 128GB's camera quality, battery life, and ease of use. Many appreciate its size and the inclusion of 5G capabilities, along with its numerous features. However, some customers miss the expandable memory and headphone jack. A few also found the initial setup process and the phone's price to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 391 reviews
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Staff was very friendly and helpful to choose the right plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Galaxy S21 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest phone I’ve ever had to use. Great set up and support by the Best Buy team.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Feelings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new phone, however what good does a cord do to charge my new phone if I don’t have the wall plug to go with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your help. Good phone. Not as nice as my note 10+ but my daughter likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S 21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a samsung phone, I love the product because its gets better and better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what I needed, everyone was super and what I got is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product,as good or better than any other Samsung phone I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin was the very best in the phone Dept. Best Phone buying experience ever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this phone. He upgraded from a droid 2 so anything was better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of this phone is that its water proof. If it gets dirty just wash it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S21

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Samsung - Galaxy S21 5G phone that I purchased has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality Samsung phone I have owned. way better than previous models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow receives both real & spam calls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It replaced a 4 yr old Samsung phone. Activation and data transfer was easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cell phone is nice easy to use once I got everything downloaded from my old cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PapaRemote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it better than my other phone, I-phone11. More intuitive coming from a Droid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    why pay more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does more than anyone could need to use on a given day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S21 phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service we received getting and setting up new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative Veno was very good and very patient with us! Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always a great phone and this is no exception, I now have a S21Ultra and this great well priced phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone gets hot when using for a very short time. I wasn't aware of this when I got it and have read what I can do to help with it getting hot, however it does not make that much of a difference. So for I like the S8 I had prior to this phone much better. I am disappointed in the S21.

    No, I would not recommend this to a friend