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Customer Ratings & Reviews

Model:
EB-BG991ABY
SKU:
6446726
Your price for this item is $23.62per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 164 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Galaxy S21 5G 128GB for its exceptional camera quality, impressive battery life, and user-friendly interface. Many appreciate the phone's size and performance capabilities, along with its 5G connectivity. However, some users express disappointment over the lack of a headphone jack and an SD card slot. The positive feedback on the camera and battery life significantly outweighs the negative comments regarding missing features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 164 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Upgrade phone.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade phone I have purchased in a long time. The battery life is absolutely amazing as is the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top Notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phone. No complaints. Best android I've owned thus far and the fact that I got it for $600 is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Uploads Really Fast !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my wifi and even when I'm outside my home. Battery life is excellent and charged quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is fast and easy to use. i had the s8 before i got the s21 and now I'm satisfied with this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade s9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to 5g is more money a month but you get what you pay for! Going from s9 to s21 is a big difference!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, has the great Samsung features I wanted, only thing I wish it had a slot for a micro sd card. However the best part of this purchase was how easy Best Buy made this purchase. I went to the ATT store to see the phone options, but they were not really interested in helpme, and didn't have an S21 that i could see. Best Buy made it simple and easy to pick up. I will do all of my future phone shopping here.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Amzing camera quality and up to date technology. Good touch semse capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    who does not like a new phone! it was time to upgrade my S9 and i wish i would have sooner

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife and she loves it the sound and camera are far better than her S9+

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Swanky phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this new phone and swanky color not to mention the camera on it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good review!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone abd very easy to use!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone and it was easy to get used to as an upgrade to the S7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He is very happy with the upgrade. Lots of good stuff to find

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome phone and awssome staff plus it has a very long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung galaxy s21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality cell phone, really enjoy the ease of use and quality of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone to have. pictures look great and feels amazing in hand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got his phone via the Best Buy trade in deal. Traded in my Samsung s10. Samsung hasn't skipped a beat with their phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S8 upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid phone, takes great pictures, to bad it went on sale the week after I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone! Does everything I need it to and the battery life is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. Definite upgrade from my s10. Camera is astonishing

    I would recommend this to a friend