Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $29.16per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 95 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S21+ 5G 256GB's superior camera quality and excellent battery life as significant strengths, frequently praising its ease of use and ample storage. The larger screen size also receives positive feedback. However, the lack of a headphone jack is a recurring point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Samsung Galaxy S21+

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this phone that I've found. Great camera. Miss the expandable memory and the headphone jack but seems to be the trend for them to go away. I don't game on my phone but I've not noticed any screen lag. Does everything I've asked of it so far.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Sorta feel cheated

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is fine and all that good stuff. What the issue to me was that it only came with the charger cord. No wall charger plug. Why would Samsung do that!?!? I was made to feel like I had to buy one. When I arrived home I discovered that the wall chargers I have are still good for this phone because it is compatible with the Note9 charger cord. Also there is no headphone jack so you gotta buy wireless buds. What Samsung or Best Buy should do is offer a bundle. Phone, ear buds and charger plug or wireless charger stand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Headphone jack

    Rated 3 out of 5 stars

    Ok Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is supposed to be better and it is not, had to have an adapter for headphones, no room for SD card. Not impressed by this phone at all. It does take good pictures

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We understand how frustrating this may be for you. This link includes steps that can be taken to improve the performance of your Galaxy S21+ 5G battery life. Thank you for taking the time to leave this review. ^Kayla
      http://www.samsung.com/us/support/troubleshooting/TSG01001388/ Samsung

  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Heads up

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone jack hole not present. This phone can only be paired to Bluetooth devices. I'll have to get an adapter that will allow me to charge phone AND plug in a headset at the same time. Also, I still favor the S7 model with actual buttons (and fingerprint sensor) on the front bottom of the phone. Now all buttons are part of the screen for the newer phone models.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    As advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast. Battery life is excellent. Miss the headphone jack.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone ever!! There's nothing I dislike about this phone, I prefer Bluetooth headphones anyways so if you need a headphone jack, this is not for you. But you're missing out!

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 1 out of 5 stars

    broken phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestbuy broke my new phone even before i got my hands on it by sticking the pin in the microphone hole instead of the sim card hole and then lying to me about it when they did it right infront of me and said it was an adjustment hole and then said there was nothing wrong with the phone. i never got a chance to hold it. i even told the guy it was the wronghole and he insisted on jammingh the pin in anyway multiple times. when a manager came he said that was normal for the sim slot not to open on the first few tries.

    No, I would not recommend this to a friend