Customer Ratings & Reviews
- Model:
- SM-G996UZKEVZW
- SKU:
- 6444515
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Galaxy S21+ 5G 256GB's superior camera quality and excellent battery life as significant strengths, frequently praising its ease of use and ample storage. The larger screen size also receives positive feedback. However, the lack of a headphone jack is a recurring point of concern for some users.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Headphone jack
broken phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bestbuy broke my new phone even before i got my hands on it by sticking the pin in the microphone hole instead of the sim card hole and then lying to me about it when they did it right infront of me and said it was an adjustment hole and then said there was nothing wrong with the phone. i never got a chance to hold it. i even told the guy it was the wronghole and he insisted on jammingh the pin in anyway multiple times. when a manager came he said that was normal for the sim slot not to open on the first few tries.
No, I would not recommend this to a friend unsatisfied bestbuy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered two exact phones at the same time. delivery for one was 2/11/2021, the other was delayed. how does that happen. was told the other phone would be available 2/15/2021, today is 2/22/2021 still no phone. very disappointed in lack of communication of where the phone is in the process. why should I have to birddog this issue.
No, I would not recommend this to a friendDo not recommend this phone!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a rural area and reception is horrendously poor with this phone. Even with service, this phone does not even compare to the quality of my Moto Z2.
No, I would not recommend this to a friendTerrible device
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst device I have ever owned….right at one year, screen went black and nobody would honor any typeof warranty… shame on you Samsung….
No, I would not recommend this to a friendPhone Stinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over Priced Phone. Samsung has done away with adding an additional storage card, so you have to pay more to get a phone with larger memory
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, John. Thank you very much for sharing your experience. Your honest feedback helps us grow. ^Kayla
