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Customer Ratings & Reviews

Your price for this item is $29.16per month
for 36 months; 0% APR

Customer reviews

Rating 4.5 out of 5 stars with 95 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S21+ 5G 256GB's superior camera quality and excellent battery life as significant strengths, frequently praising its ease of use and ample storage. The larger screen size also receives positive feedback. However, the lack of a headphone jack is a recurring point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 70 reviews
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung S21 Plus phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and weight of the phone. Easy to use and handle. Takes great pictures. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung 21+ and Samsung Active watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employee, I believe his name was Dylan(?) was very knowledgeable and extremely helpful in ordering the phone and setting up the phone with Verizon when I went to pick up the phone. He made the process painless and actually a pleasure. I love the new phone. It is so fast and I I have had a Samsung phone for years so I do like the familiarity. The camera is better than my old 8 and the fingerprint recognition is better than the 8 also. Although it is not perfect, sometimes it takes several tries to read my fingerprint. I did register 2 fingerprints. The battery life is excellent. I don't like that the auto rotation feature is back. I liked the 8 where I had to tap the rotation symbol on the face of the phone. I also like all the new features on the new Samsung Active watch. The battery life is great and I like that the watch band is changeable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    S21 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, slim, easy to use and read, fast, and durable. Great camera!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, looks great, great photographs and on par battery life. screen size and resolution is excellent. fast and works great. reception of 5g is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a die hard android user and this is the best phone that I have ever had. The memory is more than I'll ever use and the camera is AMAZING. The battery charges fast and lasts a long time if your not running multiple things at a time. The only negative is that you need an adapter for ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great deal, awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My note 9 was getting slow & full & not receiving anymore updates so I decided it was time for a change. Wanted the new one plus 9 pro but didn't want to pay $1,000. Best buy ran this on sale for memorial day & I was able to get it for less than $500 with a trade in. Got more ram, more memory, & better camera & phone. No SD card but I've discovered they make falsh drives that connect to USB-C so I can save all my pics that way then transfer them to an external hard drive. It pays to be patient & shop around holiday periods for new phones. Samsung promises 3 years of updates so I should get 12, 13, & 14 before I need a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big update from my Galaxy S8, also cheaper than the S20. Phone is very fast. 5g when connected is also very fast. Takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone. My first Samsung was a S8+ and I really liked it, but the 21+ is really impressive. It has 5g and cant wait till my area has it. The prcessor speed from 60 to 120 is better. The only thing I miss from the 8+ is being able to use a micro sd card. The 21 series dont have it. Its really not a big deal. One thing I really like is as you are looking at your screen it won't time out. Keeps you from tapping back on. I recommend the Samsung 21+.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    great price on Samsung S21+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the 256 GB storage so that I don't have to worry about pictures or videos that I take. A nice seamless upgrade for my old Samsung S7 with lots of storage and so much faster. There are lots of other small changes/upgrades but the interface is nearly identical. Got a great price with $300 off just shortly before the release of the S22.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Absolutely Awesome Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my old Galaxy S8. My old phone would need to be charged twice a day. The new S21+ only loses about 50% of it's charge in a day. the display is clear and the faster refresh rate is a real plus. The cameras give much better pictures especially in low light or at night.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Fantastic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I wish it had a headphone jack and a slot for a micro SD card, i do love the phone. The battery life is spectacular and so is the camera. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S21plus is definite upgrade from prior Samsung S10plus. The resolution is sharp and video streams easily. The major change I really like is the volume and power buttons are now on right side of phone. Prior Samsung on left side always interfered with calls, with my hand hitting them during calls. Problem solved with S21 plus. Best Buy offers better deal than Verizon stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S21+5G -- great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! A MAJOR tech upgrade from my previous Galaxy S8. Also very much like the larger screen, and clearer connections when on the network in 5G. So glad I made this upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Storage

    Rated 5 out of 5 stars

    Samsung - Galaxy S21+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung - Galaxy S21+ has a excellent display and takes really good pictures. I would suggest getting the model with the extra storage since you can't add storage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    What a Great Phone!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my Samsung S9 and so far I'm loving it!! Battery is good. Seems to last awhile. Camera is awesome!! Does everything you would want in a quality phone.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Heads up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone jack hole not present. This phone can only be paired to Bluetooth devices. I'll have to get an adapter that will allow me to charge phone AND plug in a headset at the same time. Also, I still favor the S7 model with actual buttons (and fingerprint sensor) on the front bottom of the phone. Now all buttons are part of the screen for the newer phone models.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great Phone. Excellent Battery Life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year still really happy. Great battery life and easy setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Storage

    Rated 5 out of 5 stars

    Samsung Galaxy S21+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my husband's phone and he loves this one. plus he got the 256gb and it's really fast

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Fast Phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phone, best camera iv'e ever seen, got it at a great price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung S21+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, long battery life..5g ready. A breeze to set up and use

    I would recommend this to a friend