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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers regard the Galaxy S21 Ultra 5G 128GB highly for its exceptional camera and video quality, long battery life, and ease of use. Many appreciate the large screen and sleek design, while some find the phone's weight and lack of an SD card slot to be drawbacks. The absence of a headphone jack was also noted as a negative aspect by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 494 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone!! Fixes and refines all the short comings, tics and bugs of the prior heacy weight champion of the world (the s20 ultra...), it's difficult to set this phone down once its in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome. Very fast coming from a general user. The screen is amazing clear, and sharp. The camera on here is unbelievable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera on this phone will not disappoint. Do you ever look at your phone pictures and wish they were clearer like a regular camera? This is the solution to that problem.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera on phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Superb camera. Once I figured out what settings to use for telephoto got great pictures. Took some really great scenery and animal pictures out west. Love my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh boy!. ...It's difficult to say anything at all about this new product since I only had it in my hands for a few days. For now I can only testify that "So far so good! Samsung!, at least for me is a very friendly tech to Use. I'll Let time tell me the different.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung is a good phone more room to wiggle with a

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone awesome camera awesome graphics for games but always go with my iPhone Samsung is a good phone more room to wiggle with abs graphics settings

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S21 Ultra 5g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from my S6, totally like the features and quality of this camera. Can't wait to use the camera functions and really like that it has expandable memory up to 1tb.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    No S-pen holder

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, although no holder for the s-pen. The camera is awesome, recording video quality and notepad makes this phone great to take notes while working in the field.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long enough to be specific. Works like my old galaxy note but buttons on other side. Camera does take really good pics. Wish there was a place for the note pen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Loving the upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new phone setup. The fingerprint scan is much more convenient on the front screen than on the back. New camera is amazing and has plenty of picture options.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Sd card slot

    Rated 2 out of 5 stars

    No sd card slot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a moto z before this and liked it better. The camera takes nice pictures and the screen looks good. There's no motion gesture to turn on the flashlight, there is a new style of notifications that pop up over the top of other apps that you can't turn off, unless you put it into "do not disturb" mode, but then it turns off the ringer. The biggest complaint is that there is NO SD CARD slot, which is not something I thought I'd have to check for in an android phone, especially one as expensive as this. Extremely disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Galaxy Phone Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, call quality is spectacular, videos and pictures very high quality and the 5G (when connected to 5G networks if you have it in your city) is extremely fast!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Samsung and I'm very happy. I've always been a Droid user, but never interested in Samsung and I'm not disappointed. Nice screen size and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome and beautiful with its amazing design to detail. It does everything and is like a little computer. I’m glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Galaxy S21 Ultra

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly remarkable camera - images and video are outstanding. Typical Samsung glitches. Already in for repair and hasn't been dropped once. Happy with the purchase, but $1,200 doesn't go too far with Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phones screen is gorgeous. The 120hz display is amazing. I can't live without it now. The camera quality is amazing and video recording comes out real smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get rid of my Google Pixel and go back to Samsung. Samsung is a good product. I love taking pictures and this is the best camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT PHONE STILL QORKING THROUGH ISSUE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S20 and s21 have both had sketchy chip problems and they have continued through the S21. Until this is goes on the phone is great. Even with skitchy at times its still opeeates better the the I phone 12 Pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Decent upgrade to myself

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone performs the way its advertised. No issues or complaints. I like the cameras. Battery life can be controlled by the software of the phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung S21 Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Moon photos are OUT OF THIS WORLD!!!! AMAZING CAMERA! I'm still learning many functions of the phone, but so far I'm VERY Happy with it!!

    I would recommend this to a friend