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Customer Ratings & Reviews

Model:
SM-G998UZBAVZW
SKU:
6465020
Your price for this item is $33.33per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 119 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S21 Ultra 5G's superb camera quality, ease of use, and impressive battery life. Many appreciate the large screen and fast 5G capabilities. However, some users find the phone's weight to be a drawback, and the lack of expandable storage and a headphone jack are also mentioned as shortcomings. The phone's size is a point of discussion, with some finding it advantageous and others not.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 119 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone love it. Fast, pretty, durable and loud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone ajper easy to adjust too highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chicken and Egg thing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone. Severely overpriced. I think Verizon is forcing the 5G without the system in place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung S21

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with new phone. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Swing and a miss from Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this phone. On paper it has everything you could want. In reality, it seems like Samsung made a lot of sacrifices to get a phone out the door. First, this phone is thick and heavy. You feel it in your pocket. Putting a case on this thing makes it twice as thick as most of the phones out these days. The camera bump just feels like an afterthought. Most of the cases out actually cover the whole bump, making it stand out even more. Battery life is so so. For as thick as they made this phone you would think that would mean it would last all day. Maybe if it sat idle doing nothing, but do ANYTHING on this phone and the battery is just gone in half a day. Really wish they would get rid of curved screens on their high end phones. Accidental touches are commonplace. All in all the phone had to go back due to the terrible design. If it weren't for the screen quality as far as sharpness and colors go, I would have gone one star.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Maybe a little expensive but definitely 4 stars. 5 stars if the price was lower.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Galaxy S21 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is ok except I can't use squire, Taking great pictures!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Galaxy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Great camera and display screen. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! I've been wanting to get this since day one but get even get a chance. Coming from samsung galaxy N8 to this one? Im loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone out there, period. Samsung's been the best phone manufacturer for years, and this is definitely worth upgrading over anything other than maybe the previous year's model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera and Battery life thus far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly. Excellent camera options. Smooth transfer of content from very outdated android phone to this phone. Much longer battery life is appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, but still trying to get use to it. Us Seniors, it takes a bit, ha! Lots of new features my old one didn't have. Wow, its a new toy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this phone! Ive always had the note series because of the s pen but i loved the looks of the s series. But now i can use the s pen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for a month now. I have had zero problems with it. All the apps I used loaded and run with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. I had a OnePlus and after 2 months it began malfunctioning. I should never have switched from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone! My daughter needed a new phone for college, and this one did not disappoint. She loves it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to upgrade with Verizon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option when it came time to upgrade my wife's phone that had a cracked screen. Great Phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her Samsung! She has shown her friends the features that she can use and they are envious!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. Works great. I've always had an android so super easy to use. This was a gift and I definitely would have chose a smaller phone. The phone is very big!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always been a Samsung fan so i wasnt disappointed. Wish it was a new note but this will do!

    I would recommend this to a friend