Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $233.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 355 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S22 128GB's excellent camera quality, optimal size, and impressive performance. Many also appreciate its ease of use and the sleek design. However, some users express concerns regarding battery life and occasional overheating. A few also mention the lack of expandable storage and a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-355 of 355 reviews
  • Cons mentioned:
    Battery life, Heat

    Rated 1 out of 5 stars

    Short battery life and very hot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life, get really hot. Even discharging like 3 to 5% when shut off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing - known complete failure to charge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without any damage or abuse the brand new phone stopped working after about 2 weeks. Samsung service guy told me it had a major defect and he's seen this a lot with the S22. Avoid this phone at all costs!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with the audio

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone had so many issues mainly with the speaker

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was locked phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the open box but end up listing error… it is locked phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While buying this phone we applied for Best Buy credit card and didn’t get any status info. NOT HAPPY WITH BEST BUY

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    twrrible battery life

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battey life and occaionally gets hot while charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ordered this phone one year ago , I haven’t received

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy need to know about completely reset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a open box ! But the previous owner didn’t remove his email completely!! Now I have to returned

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Overheat

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overheats with little use , all options other than 5g are off . I would not buy this again or any newer model samsung galaxy ever again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hate fingerprint scanner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I really hate about this phone is fingerprint scan. It sucks, besides looks are average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my galaxy s22, very fast and responsive, camera is great. Fast processor, the only thing I totally dislike is the battery, it drain so fast. Coming from another brand where the battery used to last me two days, this one can't even go one single day, I have to recharge mid day to make it through the day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Awesome phone, although 5G is slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good phone. The camera is awesome, the sound is awesome, the quick swiping and everything about makes a great phone. There is one problem...5G Internet. I know it all depends on where you are but my old phone with 4G was way quicker at loading things and had better video quality on YouTube. On this phone, everything is 360p and most of the time stuff takes forever to load. If you want this phone or any 5 G phone, make sure you look into the 5G coverage that your plan has and other phone plans too and make sure you're in a good spot so it can actually work well...or wifi. Don't let this stop you from buying this phone. It does work, it gets quick sometimes but most of the time it is slow. Hopefully things get quicker in the future

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I'm a big Samsung fan. I have owned 5 Samsung Galaxy phones since the beginning. However, this highly anticipated S22 is a huge disappointment. If you look at the specification, you can see this phone is significantly inferior to the S20 series (the model that was released 2 years ago). Here are the spec downgrades I noticed (comparing S20 to S22): 1. Screen Resolution dropped from QHD (3200 x 1440) to FHD (2340 x 1080) 2. S22 Ram dropped from 12GB to 8 GB 3. MicroSD slot is removed 4. Pressure testing shows that the new CPU Snapdragon 8 Gen 1's performance is worse than Apple's A13 Chip (The one that's in iPhone 11 - the 2019 model). What's worse, the Snapdragon 8 Gen 1's performance is also more unstable than last year's Snapdragon 888's performance. 5. The screen has downgraded from curved screen to flat screen 6. Screen size strunked from S20's 6.2" display to S22's 6.1" display. And from S20+'s 6.7" display to S22+'s 6.6" display. 7. No charger included 8. No headset included I undertand Samsung wants to make more money, and I am very disappointed that's what Samsung decided to do - significantly downgrading it's flagship devices, while still selling at a premium price. No wonder the sales of the Samsung's S series has been down over the past two years. Hope they wake up soon.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good but disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid phone, but feels extremely underwhelming for the price. Battery life is atrocious compared to other $1000 phones, and the display isn't 1440p like most flagship phones. The phone also just runs the same apps SLOWER than my S10+.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note good!the cell phone is always hot , sometimes the screen turn back!

    No, I would not recommend this to a friend