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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 466 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S22 128GB's excellent camera quality, optimal size, and impressive performance. Many also appreciate its ease of use and the sleek design. However, some users express concerns regarding battery life and occasional overheating. A few also mention the lack of expandable storage and a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 466 reviews
  • Rated 5 out of 5 stars

    S22

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage. Smaller to fit in day labors pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smartphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best quality product.. display isn't the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best Samsung phone I've ever owned!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new phone that my son wanted! Has all the features!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing - known complete failure to charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without any damage or abuse the brand new phone stopped working after about 2 weeks. Samsung service guy told me it had a major defect and he's seen this a lot with the S22. Avoid this phone at all costs!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with the audio

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone had so many issues mainly with the speaker

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fantastic phone, but compared to the s22 ultra, this phone is trash. Better pay 200 more than to be mad about your purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was locked phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the open box but end up listing error… it is locked phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While buying this phone we applied for Best Buy credit card and didn’t get any status info. NOT HAPPY WITH BEST BUY

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    twrrible battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battey life and occaionally gets hot while charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ordered this phone one year ago , I haven’t received

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad news

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone not working perfectly well. I complained severally at the store and through customer service.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE!! this phone is completely trash it has worse performance than the previous models a mediocre battery life, and while gaming the speakers become distorted.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for purchasing Samsung Galaxy S22 and leaving your review. We genuinely appreciate your taking the time to let us know of your concern about your device. We are so sorry that you have an issue with your device speaker. Let me help. Here's the link on troubleshooting steps when your phone's speaker is not working:

      https://www.samsung.com/us/support/troubleshooting/TSG01001255/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144291965

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 1 out of 5 stars

    Best Buy need to know about completely reset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a open box ! But the previous owner didn’t remove his email completely!! Now I have to returned

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Software is horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has a great looking phone but the software is horrible. I don’t understand why you need two android apps when google already has all stock android apps that work better. I gave it three months and traded it in for a new iPhone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Overheat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overheats with little use , all options other than 5g are off . I would not buy this again or any newer model samsung galaxy ever again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst ph ever. Photo quality, not able to add storage sim card, screen navigation horrible too small. So dissapointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hate fingerprint scanner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I really hate about this phone is fingerprint scan. It sucks, besides looks are average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my galaxy s22, very fast and responsive, camera is great. Fast processor, the only thing I totally dislike is the battery, it drain so fast. Coming from another brand where the battery used to last me two days, this one can't even go one single day, I have to recharge mid day to make it through the day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Awesome phone, although 5G is slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good phone. The camera is awesome, the sound is awesome, the quick swiping and everything about makes a great phone. There is one problem...5G Internet. I know it all depends on where you are but my old phone with 4G was way quicker at loading things and had better video quality on YouTube. On this phone, everything is 360p and most of the time stuff takes forever to load. If you want this phone or any 5 G phone, make sure you look into the 5G coverage that your plan has and other phone plans too and make sure you're in a good spot so it can actually work well...or wifi. Don't let this stop you from buying this phone. It does work, it gets quick sometimes but most of the time it is slow. Hopefully things get quicker in the future

    I would recommend this to a friend