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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 466 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy S22 128GB's excellent camera quality, optimal size, and impressive performance. Many also appreciate its ease of use and the sleek design. However, some users express concerns regarding battery life and occasional overheating. A few also mention the lack of expandable storage and a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-466 of 466 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Losing me as a galaxy fan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year the galaxy gets worse. They convinced me to upgrade to the S22 and I 100% regret it.... I've had issues with it since day one... They have made unnecessary changes that make it more difficult to use... Now you have to Press two buttons on the side even to turn it on... You have to use two hands to use your phone and I think that's ridiculous... They have to stop with the ridiculous upgrades that make it harder for us to use it. I have always been a galaxy user and I am now for the first time considering switching over to the iphone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I'm a big Samsung fan. I have owned 5 Samsung Galaxy phones since the beginning. However, this highly anticipated S22 is a huge disappointment. If you look at the specification, you can see this phone is significantly inferior to the S20 series (the model that was released 2 years ago). Here are the spec downgrades I noticed (comparing S20 to S22): 1. Screen Resolution dropped from QHD (3200 x 1440) to FHD (2340 x 1080) 2. S22 Ram dropped from 12GB to 8 GB 3. MicroSD slot is removed 4. Pressure testing shows that the new CPU Snapdragon 8 Gen 1's performance is worse than Apple's A13 Chip (The one that's in iPhone 11 - the 2019 model). What's worse, the Snapdragon 8 Gen 1's performance is also more unstable than last year's Snapdragon 888's performance. 5. The screen has downgraded from curved screen to flat screen 6. Screen size strunked from S20's 6.2" display to S22's 6.1" display. And from S20+'s 6.7" display to S22+'s 6.6" display. 7. No charger included 8. No headset included I undertand Samsung wants to make more money, and I am very disappointed that's what Samsung decided to do - significantly downgrading it's flagship devices, while still selling at a premium price. No wonder the sales of the Samsung's S series has been down over the past two years. Hope they wake up soon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style ofof the phone its self and the weight is so llight i don't know i have

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The battery life is breathtakingly bad!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend not buying this phone. Out of the box, you can maybe get a max usage time of 3 hours throughout the day with moderate activity (no gaming or YouTube, etc.) before you reach 0% (without charging and via the "optimized" mode). To put that into perspective... that is hardly anything! I do not even know you, but I am willing to bet you will get pretty close to that number easy. And considering that batteries decay overtime, your ability to use without charging is just going to get worse day by day. Note also that Best Buy charges you a $45 fee once you open it!!!!! So again, DON'T BUY IT AND YOU CAN THANK ME LATER. WAIT until the S23!!! If you are really desperate, buy an S10 for the time being.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,


      Thank you for contacting us about this. We sincerely apologize for the inconvenience this has caused you, as your Galaxy S22 depletes its battery life quickly. I understand how essential it is to enjoy using your device without worrying about its shelf life. Please know that we are continuously improving our services, and your feedback is vital to that process.


      Here is a link to an article for troubleshooting steps:
      https://www.samsung.com/us/support/answer/ANS00078987/

      Another is Apps are draining the battery on your Galaxy Phone:
      https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps

      Battery Life and Performance Optimization:
      https://www.samsung.com/us/support/galaxy-battery/optimization/

      Samsung phone battery drains quickly on 5G service:
      https://www.samsung.com/us/support/troubleshooting/TSG01201462/


      Should you need more assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


      Reference Number: 1144442917

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good but disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid phone, but feels extremely underwhelming for the price. Battery life is atrocious compared to other $1000 phones, and the display isn't 1440p like most flagship phones. The phone also just runs the same apps SLOWER than my S10+.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note good!the cell phone is always hot , sometimes the screen turn back!

    No, I would not recommend this to a friend