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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 75 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers admire the Galaxy S22 256GB's overall performance, noting that it lives up to expectations. The phone's photo quality is also a highlight, with users reporting that it captures clear and high-quality images.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 75 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New phone works great - transfer was pretty easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the new phone for two weeks now -- so far, so good. Screen quality is noticeably better than my old S10e. The data transfer app worked *almost* without a hitch. Most of my settings, including how I arrange apps on my home screens, came over properly. There are still some things that you have to do yourself, like setting up synced calendars. A few apps will also require that you re-configure them. Overall, still a reasonable experience, even though you'll lose a day finding all the little things that need configuring. One thing that I don't like is the way the phone sits when you put it down on a table. It doesn't sit flat, because the camera lenses are on a raised plate. I'm hoping that my new case will fix that problem. Verizon made a smooth transfer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S22

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxie S22, Straight forward setup, Great battery life. I like the screen (over my S9...the rolled edges made it harder to hold and to copy text near the edges. Display is nice. Camera great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pink S22

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. My s 22 is performing very well. Although I did not like the Samsung messaging app, so I switched to message plus by Verizon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. It is quicker, nice to handle, and the learning curve is relatively low!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This our second S22 phone and it is an excellent phone. Battery life is very good and always easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Phantom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is perfect for me. Easy to use. Lots of storage for the photos i take. Customer service was outstanding!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone. Costs more than it's worth just like everything today.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great phone, terrible battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has an incredible camera, and quick speed. However, the battery life is terrible. I've given it about a month to learn my patterns, as I use my phone heavily for calls and emails, and I'm lucky if I can get a day without charging multiple times. I love the size of the phone, but absolutely hate the battery life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christian Tapia is a true gem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of our purchase was Christian Tapia. He was fabulous. He was patient, professional and incredibly knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Galaxy S22 white

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, although Contacts did not transfer from prior Samsung Galaxy. Great camera.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Store not helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seems OK. I am not happy with a few of the new feature but overall it seems fine. My problem was that BestBuy insisted I do a store pick up but were unable to help me set up the new phone. I tried it on my own but ended up having to go to a Verizon Store for help.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    S22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than the S21 but smaller . Battery not as good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My Best Buy!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, excellent camera…getting used to the differences.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than battery life everything else is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average battery life, the default sound settings aren't able to play rock music, camera quality isn't very good, also arrived late

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe I'll keep it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about ready to throw it against the wall. Having to use 2 fingers on 2 different button to turn on and off is seriously a stupid idea. Then it would come up with another screen that looked like it was down loading something. I finally had to go back to the Samsung 'expert' at BB. He set it up so only need to use 1 finger on 1 button for on and off. Battery is good so far. I would recommend only if sales person fixed the on/off situation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the Samsung lineup. Have been Samsung fans for years and this phone did not disappoint

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is unreal compared to my old G9, working all little kinks out, but so far been awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S22 - Great Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a great deal on the S22. Love the camera features. BB protection plan was a great plus.

    I would recommend this to a friend