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Customer reviews

Rating 4.7 out of 5 stars with 1327 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Galaxy S22 Ultra 128GB (Unlocked) for its exceptional camera quality, long-lasting battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some users find the device to be on the heavier side and wish for more storage options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,327 reviews
  • Rated 2 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes calls and it receives them very well grea

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 4 out of 5 stars

    Its good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my mother and she lives it. I had a bit a time with it but so far its a good phone. They could have atleast packed a 30 watt charger with it. Otherwise the screen is good despite it being curved on the edges which they need to do away with. Cameras are great. And support for probably at peast 4 years.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Again.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What ever you do don't buy (Open Box)cell phones from Best Buy.They may look good and save you money but if there defective you still have to pay the $45.00 restocking fee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product disappointment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phantom black s22 ultra had a problem the day I purchased it. I like samsung but this phone had an app out of the box malfunction and has me re-thinking this product to a degree.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So fragile. Broke within a month.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fragile. Broke within a month. Terrible for the planet to make phones like this and the iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a giant metal case, dropped it once, completely destroyed, never buying this crap again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phone was not excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No charger. Not complete. Phone was listed as complete and excellent. Smh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Best Galaxy Device yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered the phone the morning after launch event day and received it 2 days prior to release date. Samsung does have work to do with their ordering system to say the least. It took way way way to much effort to place my order. Contact me if you would like to discuss it. My phone arrived when expected and in excellent condition. I used smart switch to move everything from my S21 Ultra to the new device. My experience has been flawless since I placed my order. Every year the phone just keeps getting better. Everything runs super smooth. The battery has plenty of life to do whatever I need to do. And if it gets lower than I think I need for the rest of the day a quick 10-to-15-minute charge with the 45-Watt charger does the trick. I highly recommend the S22 Ultra to anyone that wants a top-of-the-line flagship phone. Enjoy the phone for the flagship it is. If not, you may be better served by spending less money on a mid-range model.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    SAMSUNG S24 ultra 5g

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone pictures are so colorful and vividly. Not to mention the phone style is very unique.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is very slow I’m not recommend to anyone .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 1 out of 5 stars

    Do not buy, unreliable. Service stopped entirely

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost all service, texting, calling, and data 1 week after manufacturer warranty ended. Spent a week with AT&T support trying to fix it, moving from sim to e-sim, resetting network settings, etc. AT&T determined that it's an issue with the phone. I would say I'm lucky I had Best buy Total tech coverage however I still had to spend $110 to replace the phone. What an absolute joke, The phone boasts all these features and has a great display and cameras just for it to not work on the single most important and vital feature for a phone. Highly suspicious that it happened just one week after the manufacturer warranty ended. I gave a one star for display camera and battery life simply because absolutely none of that matters whatsoever if you don't have service on the phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Remy, thank you for sharing your thoughts with us about your Samsung Galaxy S22 Ultra. We understand how important the connectivity of your device is to you on a daily basis. We have a great article on our website to help you troubleshoot this difficulty "Samsung phone has poor signal and cannot use data or make calls" and "Issues with mobile network connection on Samsung phone or tablet". We also have the Samsung Support Team available at any time through chat to work with you one on one. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 5 out of 5 stars

    A very nice and potent phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good and elegant phone for a lady. I bought this phone for my wife. The color is special.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so good love it so much couldn’t live without it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nearly a perfect phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ditched my iPhone 13 Pro for the S22 Ultra and I dont regret it. I was deep into the apple ecosystem but this phone has broken me free of it. The battery could be better but it's by no means bad. I do miss magsafe but it's not a deal breaker. Cameras are top of the line, The display is amazing, get yourself a screen protector. I'm using the Whitestone Dome screen protector and it's great. Overall this is almost as perfect as you can get in a phone and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this phone to anyone who is looking for not so expensivephone! What a great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work Samsung.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Samsung product very good quality for my Wife. I would highly recommend this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung ultra 22 . I was used Samsung since 2011

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    About the phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is samsung s22 ultra is a new phone or renewed phone?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and the best camera out there! Hands down, top notch!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 14 Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satified with my device and i continue to purchase from here because they have great deals and the service is great so i thank you guys for being convient with me so i would reccomend if your looking for any electronics this is the place to get your new device.

    I would recommend this to a friend