Customer Ratings & Reviews
- Model:
- SM-S908UZKEVZW
- SKU:
- 6494462
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the Galaxy S22 Ultra 256GB's camera quality, battery life, and the inclusion of the S Pen, with many praising its ease of use. However, some customers expressed concerns regarding the phone's size and weight, finding it too large and heavy for comfortable everyday use. The lack of expandable storage was also cited as a drawback by a few users. Overall, the positive feedback on key features like the camera and S Pen outweighs the negative comments about size and storage.
This summary was generated by AI based on customer reviews.
Pretty good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made the upgrade from the Galaxy s10+ was a big improvement
I would recommend this to a friendMs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a big phone, will take some getting used to it
I would recommend this to a friendCell phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not what i was expecting but its just new so i need to get used to it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Trixie13,
Thank you for bringing this to our attention. We are saddened to hear that this did not meet your expectations. I understand how disappointing it can be if expectations don't quite meet. Please know that Samsung is committed to providing the best possible product experience, quality, and value. We would definitely like to look into any issues you may be having with your Galaxy S22 Ultra to ensure that you are getting the best experience. Please know that we are continuously improving our services, and your feedback is vital to that process.
Should you need assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144408679
Thank you for choosing Samsung. Have a great day!
^Chrystel
Android phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is dying really fast, but not much different from the Samsung Galaxy Note S10+. I was advised to come in and get a new phone because it is still under 30 day warranty.
I would recommend this to a friendBest Buy cancels preorder — Without Asking!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, Best Buy! Preordered 2/14. Today, 3/28, Best Buy cancels my preorder without asking me! And by text, no less! I was willing to wait. I want my preordered phone at the preorder price. I bought a lesser phone to tide me over. Now Best Buy want to stick me with that? Won’t happen. Horrible, Best Buy. You’ve lost my business permanently.
No, I would not recommend this to a friendStill no phone with bullcrap responses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wait for an email, no info. This has been the most frustrating order i have ever had. Then they charged me 200.00 just to cancel one phone and replace it with same exact phone wiyh lower gb. Absolutely cannot stand hearing just wait for an email. I preordered on February 12th
No, I would not recommend this to a friendAvoid any Tradein offers with Bestbuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is OK it works expected. But Th service from Bestbuy and Verizn is horrible. I got the phone on Promortioal trading offer, but neither Bestbuy aor Verizon is helping in honoring the published tradein values on old phone.
I would recommend this to a friendNo response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where is my phone? Ordered February 13, 2021, was told it would come in by February 25th. Have called and used chat on site still no answer! Site says it sold out if so what did Best Buy do with my phone? Paid full price!
No, I would not recommend this to a friendWorst upgrade ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had nothing but problems since day 1, phone was defective, went back in store no help, had to call Samsung, after trying to fix it they finally replaced it after a month and a half.
No, I would not recommend this to a friendTerrible phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst. Bought it back in September and it has been a headache since. My ssg9 was eay better. Had to disable all the featuring improving features to make it better.
No, I would not recommend this to a friendWe should get some type of discount for this phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like I'm not the only person who hasn't received the phone yet. Got the phone because of promotion from Best Buy. Once you get the phone they're probably going to drop the price by a hundred bucks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I'm sorry to hear that you haven't received your order. Orders are being handled on a first-come, first-served basis. The demand for Samsung - Galaxy S22 Ultra 256GB - Burgundy (Verizon) was greater than we anticipated, which led to the delay in shipments. I understand why you're upset, but rest assured that we are working hard to get all orders out quickly. ^Charles
Wish i had it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent recieved it yet best buy said that i would have it by feb 25 and still havent gotten it and coustomer service cant gove me an answer
I would recommend this to a friendBrand response from Samsung
Posted .Hi. I'm sorry to hear that you haven't received your order. Orders are being handled on a first-come, first-served basis. The demand for Samsung - Galaxy S22 256GB - Phantom Black (Verizon) was greater than we anticipated, which led to the delay in shipments. I understand why you're upset, but rest assured that we are working hard to get all orders out as quickly as possible. ^Charles
SLOW 5G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WHAT'S NOT TO LOVE ABOUT THIS FLAG SHIP PHONE THAT IS ALL THE ADVERTISE IT TO BE EXCEPT FOR THE SLOW 5G.
I would recommend this to a friendWanted The Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre-ordered the phone & was willing to wait for the phone. Pre-order gets canceled by BB with out asking.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for ordering Samsung Galaxy S22 Ultra and leaving a review here. We sincerely apologize that your order was canceled by Best Buy, as you have mentioned. Please let us know further details for this issue. You may contact us directly through our Customer Service Hotline: 1-800-726-7864.
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144304821
Thank you for choosing Samsung!
-Remie
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled preorder after not receiving for 2 weeks past release
No, I would not recommend this to a friendS22
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivery is pi## poor. Still dont have the phone. Loren
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I'm sorry to hear that you haven't received your order. Orders are being handled on a first-come, first-served basis. The demand for Samsung - Galaxy S22 Ultra 256GB - Burgundy (Verizon) was greater than we anticipated, which led to the delay in shipments. I understand why you're upset, but rest assured that we are working hard to get all orders out as quickly as possible. ^Charles
No phone yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't gotten it yet,,,but they take my money,,,,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I'm sorry to hear that you haven't received your order. Orders are being handled on a first-come, first-served basis. The demand for Samsung - Galaxy S22 Ultra 256GB - Phantom Black (Verizon) was greater than we anticipated, which led to the delay in shipments. I understand why you're upset, but rest assured that we are working hard to get all orders out as quickly as possible. ^Charles
- Pros mentioned:Battery life, Camera quality, S pen
Good upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had it for a couple of weeks, but so far it's a good upgrade from my S20 FE! Better signal service and battery seems much better! Still figuring out how useful the S pen will be, but at a minimum it's a great camera clicker for group selfies!!
I would recommend this to a friend - Pros mentioned:Battery life, Camera quality
Great purchase. Very happy with it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it: size, pen, extra charge time, and an excellent camera. I'm glad I accidentally destroyed my S20 Ultra. . I thought that was pretty cool. This phone is a step up from that!
I would recommend this to a friend - Pros mentioned:Camera quality, Screen
Great Camera and equally great phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced into buying a new phone after my old phone would no longer charge or turn on. Purchased the Samsung Galaxy S22 Ultra last week. I wanted a phone with an excellent camera. This phone exceeded my expectations. The magnification of the lens is impressive. Even at very high zoom the camera has the ability to stabilize the image. Plus there is an inset screen hitch helps you locate the item you are attempting to photograph. I had a local phone technician install a hydro type screen protector and have ordered a hard case to protect it. I’ve zoomed in to 70x and taken very nice pictures of deer at great distance with excellent results.
I would recommend this to a friend