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Customer Ratings & Reviews

Your price for this item is $649.97
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 638 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 638 reviews
  • Rated 4 out of 5 stars

    Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and great deal. Probably best price oj the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one. Nice product from Samsung. Like the way it is.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    too heavy, Inconvenient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is heavy cellphone. best buy chares you back $45 if you return which is unnecessary. I believe they profit when they sell and it would have been a good gesture not to penalize when returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of Samsung since 2012, last year I upgrade my old Samsung device to the new S21 ultra it was a complete package, and a few days back I bought the S22 ultra it seems the new S22 ultra has new features BUT ,,,,, Samsung customers are paying 1000$ to 1450$ for the S22 ultra where we got a very very bad Sound quality S22 ultra it's terrible suggestion: Samsung quality check team is sleeping or might be they are they are following MAKE IT OR FAKE IT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone malfunctioned after and every six months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, I love Samsung tablets, the best tablets on the market, so I assumed the cell phones would be the same quality. I haven't had a Samsung cell phone for over 7+ years and needed a new one, so I decided to splurge, and it was a huge disappointment. I had to return 2 phones. The first S22 ultra wouldn't activate to esim. The 2nd one activated with no issues, but the battery life is horrible, I fully charged the phone and it was draining like crazy as I was just setting up my phone it went from 100% to 80% in less than 1 hour. So I thought maybe it was because I was downloading all my apps, and logging into them etc.... Nope, I was doing regular cell phone use, and the battery just kept draining. This phone costs too much money to have such a horrible battery. I don't know the specifics between the Galaxy Tab S7 FE (2021) Tablet which I own, and their phones, but my tablet can last 2-3 days on one charge with heavy use. Won't ever purchase another Samsung phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    phone will not turn on all the time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone keeps freezing and will not turn on and i have to take out the pen for it to turn on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same type of phone. Nothing fancy or new. Disappointed with the battery life.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over heat batry worms bad lost power very fast note good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Sd card slot option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No SD Card and average battery. Package wont include charger

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love my note I mean S22

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my iPhone , love this thing so far

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BestTv!

      Congratulations! Thank you for purchasing Samsung Galaxy S22 Ultra and leaving a review here. We genuinely appreciate you taking the time to let us know that you love your device. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. I am sharing with you this link for you to explore more your new Galaxy S22 Ultra:

      https://www.samsung.com/us/support/mobile/phones/galaxy-s/galaxy-s22/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144326656

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 2 out of 5 stars

    S22 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible phone Nonstop glitches and wone even allow me to turn of half the time and disnt start this rill aftwr a week of using it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone wasn’t all that earspeaker was muffled and loud speaker wasn’t even loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trashy open scams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy things open box the phone didnt even get the sim card and i though giving it time would fix it but no it didnt and now i cant fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a month ago and still isnt available for in store pickup. Its available for shipping to home but bestbuy wont change order due to preordering or I lose the pre order perks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blacklisted item

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally disappointed with this sale, it's unbelievable that bestbuy can sell me an item that has been blacklisted,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flagship?!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is sucks compare to its predecessor, I think Iphone is a better choice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is fast them my old S20FE but the only downside is it does not have a memory card slot, the camera is good. the battery is OK. overall is a fine phone for me I got it when is on sale and like it because flagship phone for less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and great camera. Good build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By far the best phone of Samsung!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is sleekier, new snapdragon chip is faster, camera is clearer (not to mention nightography). I will update this review after i receive my purchase on Apr 1.

    I would recommend this to a friend