Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-S916UZGAXAA
SKU:
6529712
Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 548 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the Galaxy S23+ 256GB (Unlocked) for its excellent camera quality, long battery life, and fast performance. They appreciate the sleek design, reasonable price, and convenient storage options. The phone's large, crisp display and vibrant color options are also highly praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-548 of 548 reviews
  • Rated 1 out of 5 stars

    Samsung - Galaxy S23+ 256GB (Unlocked) - Phantom

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone was locked when it clearly labeled unlocked. wasted hours and went thru back and forth with customer services.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy an apple or anything other than this

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black screen of death in 6 months. The closest repair center is 2 hours away so i have to mail it in amd be without my phone for 20+ business days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This phone is NOT unlocked.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not in fact unlocked. Per Verizon. Spent the day on the phone with them. Yay!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it. Especially here.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. This piece of garbage lasted 3 months. Of course Best Buy says no return. I guess I just kiss that money goodbye. Great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations ColinP, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to assist you with your concerns ColinP. However, without having more details available regarding what you may be currently experiencing with your Galaxy S23+ and without being able to ask you any follow up questions in response to what you have shared with us, I recommend that you reach out to Samsung Support at your earliest convenience for further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not good enough

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality phone for the price I had better galaxy’s in the past I returned it and will not buy another galaxy phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Fast processor great photographs bright screen.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in and bought the S22 at first I took it back and got the S23 Ultra love it. I love the Pan how I can take pictures just while holding the pin. The screens resolution is amazing it's bright. Love how you can do multiple things at once pictures are amazing if I had to recommend a phone to anybody. I would definitely recommend the ultra 23 Samsung. I know it's a little pricey but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this purchase, it's fascinating Perfect very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung s23

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this phone. Just buy it sep 14 2023, same week my network was not working, when i check it network deactivated on it own . I fix it it keep happening again, Wednesday November 22 2023, my network is not working,can't make phone call,no body can call my number. This is ridiculous,i spend $855 on that phone now i can only use it with wifi. When I'm outside no way i can communicate with my home,i have a little baby to check on. I'm so broke now can't afford another phone. This really hurt me. No refund,no return,no exchange. Waww Lord

    No, I would not recommend this to a friend