Customer Ratings & Reviews

Salutations SaburB, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23 FE. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have the opportunity, take a look at "Keep your Galaxy device at its normal operating temperature" to learn how you can help keep your devices at their normal operating temperature. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Also check out, "Issues with mobile network connection on Samsung phone or tablet" when you have some free time available to help resolve what you may be experiencing with your mobile connectivity. If you have any questions for us after reviewing the resources that have been provided, feel free to contact Samsung Support. Thank you for being a faithful Samsung customer. - Debra

Hey Sunshine, we appreciate you sharing your thoughts with us about your Samsung Galaxy S23 FE. We understand our customers have a range of needs and wants from their chosen device. We are happy to hear you are pleased with the graphics and appearance of your device and would love to help you align the functionality of your device to your needs. The full manual is available on our website along with the Samsung Support Team to answer any questions you may have. Thank you for being a Samsung customer. -Elizabeth

Hi Krystal, we appreciate you reaching out to us! Our goal is to ensure that your devices are working properly. We understand that you are experiencing apps crashing on your device. There are some options that you try at home. The first thing we want to do in this situation is make sure that your device's software is up to date. To check if your device is up to date, first navigate to and tap Settings> Software update> tap on Download and install> follow the on-screen directions. The next option is to wipe any unnecessary app data. If this happens on a specific app, go to Settings> select Apps>select the app> tap Storage> Clear data or Clear cache. If you have completed these steps to no avail, we would like you to contact us at support so that we can take a further look into what may be causing this. -Kelvin

Howdy JohnG, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S3 FE. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out, "Keep your Galaxy device at its normal operating temperature" to learn what factors may impact the temperature of your Galaxy devices and how you can help keep them at their normal operating temperature. If you would like to share any additional feedback with us or if you would like any further assistance after reviewing the resource that has been provided, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra

Hey YahairaM, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S23 FE. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device at its optimal operating temperature. Feel free to contact Samsung Support if you would like to share any other feedback with us or if you have any questions after reviewing the resource that have been provided. Thank you for being a trustworthy Samsung customer. - Debra

Hi there ElenaA, thank you for your feedback on your Samsung Galaxy S23 FE. We understand how important your device is to you on a daily basis. We would be happy to help you with the features and settings of your device if you would like to maximize your overall experience. The full device manual and the Samsung Support Team are both available on our website. These resources highlight the features and settings that will best align with your specific needs. Thank you for being a Samsung customer. -Elizabeth