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Customer Ratings & Reviews

Model:
SM-S918UZGAXAA
SKU:
10968368
Your price for this item is $899.98
The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 668 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 668 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much needed customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to buy this phone through my carrier and it was a nightmare. Bestbuy made it very simple and i came in and grabbed it same day for over 200 less! They were fantastic and they made this very easy. Great phone as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a brand new and good quality product and the service there is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PHONE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ever been the kinda of person to buy the newest phone at the moment but after my old phone finally died, i went for it and the samsung s23 and it was such a change and the phone has been working so well easy to use , fast and the small pen its a good extra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than an iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally has everything I need and I love the little pen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this phone. Changed from iphone to Samsung s23 ultra and I have to say it's such a breath of fresh air. Such a powerful device. I am happy with my purchase and happened to run into a great deal that took off 350 dollars from the retail price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and navigate Easy to use and navigate Easy to use and navigate

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S23 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the feel of the S23 ultra and the displays crispness. However that said the camera was less than not impressive when i first purchased it but Samsung has released a huge camera update so ill do another review after i give that camera update a trye test.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mi primer celular

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente, me encabto es comonuna computadora Encantada

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Try it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is wonderful. I switched from iPhone and didn’t expect to love it this much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I recommend them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have ever bought. It is a complete phone. The camera is important. The battery lasts a long time. I do not regret making the purchase. Thank you Best buy for the attention to your customers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera. Great phone qualities

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a present to my husband . He has the Samsung 22 ultra and love it so much. I got in love with the camera. I’m been an iPhone person for a long time. Now I got one for me too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It was definitely the upgrade i needed. I especially love how long the battery lasts, so far I'm charging every other day. The picture editor is amazing. Messaging is amazing. I could go on and on but the phone is just amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone good condition havd no issues would recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing, will stick with samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone the 100x zoom is awesome especially for long range. Along with the battery life im constantly on my phone for work can easily last 10-12 hours on a single charge so many great features are in this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Class of it's own

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has set the bar for current phones. I was always a big fan of the Note until it was discontinued. This phone has brought back the feel of the Note along with a much improved camera and many other improvements. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing battery life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, with amazing battery life. The only cons about this phone is Samsung software, full of unnecessary apps that you can’t uninstall, it could be cleaner, more like Pixel devices but nothing that you can’t fix with a launcher….

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. Fast Does not overheat. Worry every penny

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Samsung Galaxy S23 ULTRA Rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the larger keyboard. The S23 ULTRA is very fast, it competes with my network! Large phone (compared to my S10e). Only had for a couple of days. So far, so good! I recommend this phone...

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone samsung s23 ultra

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone ,Samsung has outdone it ,the best camera, best feature and best interaction,Esim+ physical gives me option to use both of them ,love the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Android awesomeness!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture and video quality, ESPECIALLY the ability to take a picture with my pen. No more need for a selfie stick. The Microsoft options are like having a small office with you all the time. Love love love this phone

    I would recommend this to a friend