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Customer Ratings & Reviews

Model:
SM-S918UZGAXAA
SKU:
10968368
$899.98

Customer reviews

Rating 4.8 out of 5 stars with 2642 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S23 Ultra 256GB (Unlocked) for its outstanding camera quality, overall performance, and battery life. Many appreciate the fast processor, screen size, and the inclusion of a stylus. Some customers mention concerns about the phone's weight, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,642 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Samsung S23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone does everything a computer can, stylish and sleek. Super fast and the camera is the best ,better than apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. The Samsung Galaxy S23 Ultra has been very useful for me in my daily life. However, I am disappointed that I may have to buy a new phone this year only having the 23 for 1 yr. I cracked the side bezel, and now the screen shows up green at low brightness. I had hoped to keep this expensive phone for about three years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unlocked s23 open box with best condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was good. i like the quality best buy tags the open box product as good. just because the phone cover was missing t was marked as good with a nice price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy S23 Ultra

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy S23 Ultra, lot of upgrade on this phone, can't wait to see what S24 Ultra will bring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect Android

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow a monster of a phone, Works great. Best you can get on android

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well to the bed, it works well, I liked how it looks with color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to help me buy the phone i like busy the there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox & Galaxy S23

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Had to replace the OtterBox case in 6 months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms. Mary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a mo th avo abd the ansroid is not updated to my S23 Ultra. The Whatsapp cannot send notification due to a not updated Android, even they show android 14 on the phone. The Samsung technician told me it was not updated on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    s23 ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like best buy item really so good we my famliy buy item best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone. Bought as a gift for my husband and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone, was so excited to upgrade and use the pay to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See ya later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone for creative types??for the love ill get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy and affordable I would recommend to everyone best choice at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as expected and delivered sooner than the estimated time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funbi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the perfect phone to use, very easy to navigate

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    A Premium Experience with the Samsung Galaxy S23 U

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Galaxy S23 Ultra in the Lavender color for a while now, and overall, my experience has been very positive. The first thing that stood out to me was the color itself. The Lavender finish looks elegant and unique without being too flashy. It has a soft, premium feel and doesn’t attract fingerprints as easily as darker colors, which I really appreciated. In terms of performance, the phone is extremely smooth and fast. Apps open quickly, multitasking feels effortless, and I haven’t experienced any lag during daily use. Whether I’m browsing, streaming videos, or using multiple apps at once, the phone handles everything easily. The display is another highlight — the large screen is bright, sharp, and vibrant, making it great for watching videos, gaming, and reading. The camera is one of my favorite features of the Galaxy S23 Ultra. Photos come out very clear with excellent detail, especially in good lighting. I also liked how well it performs in low light, producing bright and balanced images. The zoom feature is impressive and useful for capturing distant subjects without losing too much quality. Battery life has been reliable for me. With normal use, the phone easily lasts a full day, and sometimes even longer. Fast charging is also convenient when I need to quickly power up the device. One thing I didn’t like as much is the size and weight of the phone. It can feel a bit heavy and bulky, especially when using it with one hand for long periods. Additionally, the premium price may not be suitable for everyone. Overall, the Samsung Galaxy S23 Ultra in Lavender is a powerful, stylish smartphone with excellent performance, a stunning display, and an outstanding camera. Despite being slightly heavy and expensive, it’s a great choice for anyone looking for a high-end Android phone with a unique and classy color option.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Samsung s23 ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the Samsung Galaxy S23 Ultra from Best Buy, and it’s been an exceptional experience from the moment I unboxed it. **Display**: The 6.8-inch Dynamic AMOLED 2X display is absolutely stunning. Whether you're watching videos, playing games, or browsing, the screen's clarity, vibrant colors, and high refresh rate make everything look incredible. It’s bright enough for outdoor use, and the 120Hz adaptive refresh rate makes scrolling and gaming feel smooth and responsive. **Camera**: The camera system is a game-changer. With the 200MP main sensor, 12MP ultrawide, and dual telephoto lenses (10MP 3x zoom and 10MP 10x zoom), the S23 Ultra delivers amazing photo quality in various lighting conditions. Night mode works great, and the zoom capabilities are jaw-dropping — 10x optical zoom is perfect for capturing distant objects with incredible detail. **Performance**: The Snapdragon 8 Gen 2 chipset ensures smooth performance in everything from casual browsing to demanding tasks like gaming and multitasking. I’ve had zero lag or stuttering, even with multiple apps running in the background. **Battery Life**: Battery life is impressive, easily lasting a full day with moderate to heavy use. The 5000mAh battery, coupled with efficient power management, is a solid performer. Fast charging, wireless charging, and reverse wireless charging are all useful features. **Design and Build**: The design is sleek, premium, and feels robust in the hand. The matte finish on the back reduces fingerprints, and the curved edges give it a nice, modern look. It’s also IP68 water-resistant, which adds extra durability. **Software**: One of the standout features is the software experience. Samsung's One UI is intuitive and well-optimized. With Android 13, the phone is responsive, and the integration with Samsung’s ecosystem (such as the Galaxy Watch and Galaxy Buds) is seamless. **Purchase Experience at Best Buy**: The process at Best Buy was smooth. I appreciated the in-store pickup option, the knowledgeable staff, and the ability to take advantage of promotions, which made the purchase feel even better. **Final Thoughts**: The Samsung Galaxy S23 Ultra is a top-tier flagship phone that offers exceptional performance, a stunning camera system, and a fantastic display. Whether you're a content creator, gamer, or someone who just wants the best phone available, this device is hard to beat. I highly recommend it, and if you’re looking to buy, Best Buy’s service made the whole experience even better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Smooth performance with a great display

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this phone from Best Buy and I’m very happy with it. The setup was quick, the performance is fast, and the screen quality is excellent. Battery life easily lasts me through the day with normal use, and the camera takes sharp, clear photos. Overall, it feels well built and reliable. I’d definitely recommend it to anyone looking for a solid phone at this price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Been Cheated and learned my lession

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my brother. I didnt open it as i have 100% trust on best buy. When my brother opened it we found s pen was missing. Since return period was over they clearly denied to support me on this. No doubt phone is good. But dont trust best buy. Make sure you got what you have paid for. i didnt get what i have paid for, I have learned my lesson from best buy.

    No, I would not recommend this to a friend