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Customer Ratings & Reviews

Model:
SM-S918UZGAXAA
SKU:
6529721
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Customer reviews

Rating 4.8 out of 5 stars with 2647 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Galaxy S23 Ultra 256GB (Unlocked) for its outstanding camera quality, overall performance, and battery life. Many appreciate the fast processor, screen size, and the inclusion of a stylus. Some customers mention concerns about the phone's weight, RAM, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,647 reviews
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 3 out of 5 stars

    Battery Disappoints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a stable phone, like every other galaxy phone I've used. I guess my biggest complaint is the battery, they always claim after each new release of the next model that the phone has a bigger better battery. But when it comes down to what I do daily, I don't really see it. I upgraded from a Note 10, loved it. Battery life was getting poor, I wanted a new phone where I didn't have to constantly be thinking about how I'll be charging my phone in the middle of the day. Well, this did not meet my expectations, I feel I'm still charging it at relatively the same times. I thought it was a defective battery, but no, they replaced it for free and it didn't help at all. Hate the curved screen, my Note 10 had it too, ended up cracking the screen after having it forever, I was only able to have a plastic wrap style screen protector, which helps to not get little scratches, but the curve prevents the use of tempered glass, which... I think they know that. I thought the removal of the expandable storage (after the Note models) was greedy on their part, I'll never use the cloud. Samsung doesn't care much for the people who use their phones, They just keep upgrading the camera and giving us lackluster updates for everything else. So do I recommend this phone? I guess. It works well, no problems with freezing or whatever else you deal with when using budget phones. But Samsung needs to care more about what people want in a phone. Here's an idea, most people immediately buy a protective phone case whenever they get your slippery fragile phones, why not.. I don't know, make an armored model with a tough, textured exterior for those of us who couldn't care less about a skinny sleek phone? Yeah. That's it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is big. It is not for everyone(size). Battery is fine. Camera is good as well. Must Try it if you have big hands.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    S23 Quick Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. You get what you paid for. Really smooth design. Pictures look amazing. Very fast and good battery that literally last a whole day even in frequent use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality long lasting battery life easy to use i strongly recommend to anyone who wants to enjoy a taking pictures and wants to get a great use out of your phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love the Samsung S23 Ultra!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung! Not too big, great camera, long battery life and very fast processing. Took me a long time to give up my old Samsung phone and am now so happy I did!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    KING OF THE HILL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, entertaining and useful. State of the art. The camera is amazing the stylus is useful, the size does matter here - it's the champion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 4 out of 5 stars

    Great phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved most galaxy phones I've had but this one takes the cake for sure! Its fast, the camera is top notch, its a bit buggy but nothing a few updates wont fix. Its nothing unbearable either. Battery life is exceptional for a phone this powerful. The price is why it lost a star. This thing was more pricey than my gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Samsung S23 Ultra

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very high quality and has high speed and beautiful design. I am very satisfied with my purchas

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Galaxy for life!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from always having galaxies and the notes but recently for a while i had the pixel 7 pro which was a phenomenal phone but it definitely didn't have any gaming software in it so it was getting hot and lagging. I finally got tired and went to get my s23 ultra and let me tell you.. GET IT!!!! Its is great in all fields!! Good camera, good battery, good interaction, good on gaming, good on multi tasking, overall its just that good!! Buy buy buy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In very good Condition works very well apps works great no scratches on this device and no dents

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    The best Mobile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this mobile!! Processor is a gem Camera is ultra level Display is the best ever Overall the best mobile ever Battery life on heavy usage I'm getting a full day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best Samsung phone to date!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many galaxy phones over the years, both the Galaxy and Note family, but this iteration is by far the best of both worlds for Android, being a culmination of every best Galaxy feature to date. With the included S Pen, it's nice to finally have a device that has combined the best features of Galaxy and Note lines into one sleek slab that is a multitasking powerhouse. The display is phenomenal, there's innumerable features and options for customizations, the design is very thin and attractive; the weight is very light, and the battery life (over 24-hours) is impeccable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Coolest phone I've ever bought!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone feels technologically advanced when compared to other phone manufacturers on the market. Yes, this phone even feels more advance than the iPhone. Pictures taken with this phone look good! To the best of my knowledge, only this phone comes with a pen. That is so freaking cool; having the ability to take notes or draw on a phone! I really like the corner and edge design of this phone. It looks cool. Battery life is quite good. I guess this is expected from a phone that costs nearly $1,000. Buy the Best Buy warranty for this phone. You will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Best camera ever and easy to use. Best buy made sure that we received the phone on time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    S23 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from s9+ and i am so happy with the picture and battery and how fast it works i love ot so much ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best smartphone ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smartphone ever, best lenses and picture quality. Good battery and very quick processor, super fast phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    S23 ultra A++

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love thos phone. Lo g lasting battery life, great screen, love the s-pen, slim, not heavy, great phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Dont know why i didnt buy sooner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Huge uograde coming from a S10 edge. Camera, screen, size evryrhing is great. The chip definitely was a big upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone samsung has made. Great cameras with super zoom. Really fast processor. Love the s pen. The screen is super nice n one ui great software.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone amazing camera, battery life is phenomenal. I i could do anything i would make it lighter in weight.

    I would recommend this to a friend