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Customer Ratings & Reviews

Model:
SM-S918UZGAXAA
SKU:
6529721
Your price for this item is $421.99
Clearance
The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 669 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the Galaxy S23 Ultra 256GB (Unlocked) for its exceptional camera, long battery life, and powerful performance. They appreciate the convenience of the S Pen and the sleek design of the phone. However, some customers find the size of the phone to be too big and a few think it is expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-669 of 669 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Iphone user switched to samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an iphone user but these new Samsung phones are much better when it comes to Camera, Battery Life, Display and other features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jimmy... We so appreciate you taking the time to review your Samsung Galaxy S23 Ultra. We are delighted that you've now joined the Samsung family, and are loving the awesome camera, battery life, and other features of your device! If you get a moment, take a look at the following videos from Samsung's YouTube channel that demonstrate how to use some of the awesome features of your camera, including the short film 'Behold', by the legendary director Sir Ridley Scott. It was actually filmed with a Samsung Galaxy S23 Ultra! "Galaxy S23 Ultra: How to Capture the Night Sky", "Galaxy S23 Ultra: High Resolution", "Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW", and "Galaxy S23 Ultra: 'Behold' by Sir Ridley Scott – Filmed #withGalaxy". Please don't hesitate to reach out to Samsung Support, if we can offer you any assistance. Thank you for being the best part of Samsung. -Bethany Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Over all performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall performance phone camera to speed...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing phone!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing phone with the best battery life.I have seen on a phone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The credit card set up on Best Buy really needs to be set up better. It is really kind of confusing how to see everything. You need to see on your credit card and how it kicks you out back into the best buy website when you're at citibank.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They have the best prices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disjointed because i could have waited and saved a few more hundred, phone sends a bit defective but Best Buy is my go to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great phone if you don't need to make phone calls.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transcript of nearly every phone call I've made on this phone: "...hello? are you there? I can't hear you." ... *garbled response ... "You're cutting out" And it's not just the Galaxy S23 Ultra, my partner's Galaxy S23 is the same - making or receiving phone calls is horrible. I've lost important calls over this. Resorted to using my Google Voice app to make calls. For cripes' sake - lose the curved screen on the Ultra. People who use this phone for art, don't like their stylus sliding off the edge. Speedy charging, great battery life. Totally not worth it if the phone doesn't work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Music on phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly great phone, however my personal music copied from my computer stopped being able to play after 2 months. The format was changed from mp3 to something my phone does not recognize.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless youre getting a good deal on a trade in i wouldn’t recommend purchasing this full price especially if you have a previous Samsung. Not much of a difference accept for a few gimmicks to make you think you’re getting something special. Not to mention that the fingerprint scanner is crappy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung s23 Ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable to carry.. don't like the design and camera at night not the best .

    No, I would not recommend this to a friend