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$1,099.00

Customer reviews

Rating 4.8 out of 5 stars with 2644 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,644 reviews
  • Rated 4 out of 5 stars

    S23 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Black Friday deal at Best Buy pick up was fast enough thanks to bb staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of this phone the only draw back is that it is a bit big

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy S23 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good fit for work from home, but a little too big to put in my pocket while I go out for meeting.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    S23 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone everything is perfect Samsung has nice phones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good but a bit to similar but was an amazing phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not quite sure I have the same phone as other reviewers. This is actually the worse Note I've owned. The sound is tiny and even though Samsung is aware there is no fix yet. This is so embarrassing. Then there's the issue with Internet access. Why did I pay for 5G but this phone isn't delivering? This is also a known problem. Although it isn't occurring with all phones, there is a large number of affected phones. I don't see anything special about the pics I have taken. My Note 9 is all around a better phone. It does charge faster than the Note 9 though. In all I don't think the phone is worth it and I don't like it. I'd rate it a zero if I could. There is no reason good enough to pay this much for a phone with several serious issues that affect major use of the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product,but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new phone.,but sometimes the page which is displaying will freeze, i press and press again, no recrion. Then I have to close the page and reopen again.this happend too early to a new phone. I dont know what to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Spectrum Mobile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is neutral because after receiving the phone unlocked I am told by Spectrum Mobile that they won't activate it because it wasn't sold by them! Even though their website doesn't say that. Bring your own phone? no exceptions stated. As for the phone I don't like having to push two buttons at once to turn off. Dumb. Returning phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is a Good place to go and shop anytype of electronic devise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good mobile devices and good for photography .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S23 Ultra

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed... the S22 is better... hopefully the next galaxy is a better improvement...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hoping for a standard cable across all models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone is great. Really disappointed that it comes with an extremely short charging cable and zero base. Especially because both ends of the charging cable is C type. It will be a relief when there is a cable standard.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JamesL, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23 Ultra. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to contact Samsung Support if you would like to share any additional feedback with us regarding your purchase. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Tis a phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is phone. Can call text web Bluetooth. Dont drop will break

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone; I also bought a case for better protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Ultra 23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Highly recommended flagship. Durable and impressive in functionality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad shipping and service, don't buy from bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product itself is good, but the shipping and service provided by bestbuy are very bad: first, a damaged box without any phone was shipped to me and then the service afterward to get a replacement cost me a lot of time and effort. There're many unprofessional service people.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more to get 5*

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect phone but to get 5 stars need more,like SD card, i dont trust internet driver like if you buy a phone you have to buy the charger that is not good its like you can buy the car but comes without tires, i don't need earbuds or wifi charger i need to came perfectly like before....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good for now, andriod can be more 'stock' feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    s23 ultra rocks best buy service not so much

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved phone store service much more to be desired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time samsung purchase and user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great for people that take notes for school or office.

    I would recommend this to a friend