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Customer Ratings & Reviews

Model:
SM-S918UZGFXAA
SKU:
6529722
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Customer reviews

Rating 4.8 out of 5 stars with 959 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S23 Ultra 512GB (Unlocked) for its excellent camera quality, long battery life, and powerful performance. They appreciate the built-in S Pen and stylish design. However, some customers are disappointed with the lack of a microSD card slot, the high price, and the heavy weight of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-959 of 959 reviews
  • Rated 5 out of 5 stars

    Excellent Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my girlfriend and she LOVES IT! In all fairness, for 1200 i hope you would. It is truly the best of the best. You get what you pay for. Ill be buying one for myself here soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No headphone jack or extra SD port

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine, but NO headphone jack is the stupidiest thing on this. Now I have to charge an extra dongle and deal with bluetooth connectivity. Also no extra SD slot. What is the use of 4K pictures and video with only a max (and expensive) storage of 250gb.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design your own Galaxy experience with Galaxy S23 Ultra. With our versatile One UI, you can personalize a lock screen that reflects your lifestyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordering mine too.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more iphone for me. From s22 to s23 it is or maybe wait till 24 kicks in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone is spectacular! You can run any app without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Note phone and this is the next level :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good part

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As what i got like the open box of phone so really really good …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone made me switch from apple back to samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nine is worth a shot and you will have to take it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone coming from an samaung family. Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does what was expected to do. Calls and take awesome pictures

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved services and fast and easy responses. Everything made easy through application

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as expected with no issues to phone. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No displays for repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear phone of Samsung woukd support it. No displays available for repair. Plus, I wasted money on a warranty i can not use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    s23 ultra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung needs fix wireless charging in their phones cause when I stick on there wireless charge it sometimes works and sometimes it doesn't I had a lot of problems with Samsung phones in past and google play store needs fix all their apps they crash and lock up on this phone I will never buy Samsung phone again they need be stable apps

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Online Purchases with Trade in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the new galaxy 23 with a trade in option. When i got to the store to pick up my order, the manager said my phone was not in the condition I stated it was in and because of that she was no longer able to go through with the purchase. I had to cancel my order and REBUY in store. But, the trade in deal was no longer happening as well as the new galaxy ultra price was no longer the sale/deal I had gotten online. I missed out on the phone I wanted with more storage, plus I missed out on a $200 trade in deal for my phone. I eneded up paying $300 more than I originally planned, without getting the phone I had originally ordered.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Storage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has no extra chip for storage everything has to be put on cloud. Just a nother way to steal you money and control you data you create

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello... Thank you for your review of the Samsung Galaxy S23 Ultra. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. If we can offer you any assistance, please reach out to Samsung Support. Thank you for being a valued customer. -Bethany Samsung

  • Rated 1 out of 5 stars

    s23 ultra - bad device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t understand why Gnusmas doesn’t recall this phone model from sale, it’s buggy and without exception the screen turns off for everyone, :( it’s definitely a bad device.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Californer... We appreciate you taking the time to review the Samsung Galaxy S23 Ultra. At Samsung, we value all feedback as we strive to innovate and improve on our product design and functionality. I've listed a couple of articles that should help with the speed, and your screen turning off. "Samsung phone has slow mobile data speed", Screen turns off while using Galaxy phone or tablet", and "How to keep your Galaxy phone or tablet from slowing down". Please feel free to contact Samsung's warranty department for assistance as needed. Thank you for being a valued customer. -Bethany Samsung

  • Rated 1 out of 5 stars

    Too pricey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda pricey for something that doesnt provide expandable memory or at least a charger dont you think? Whats next? No battery?

    No, I would not recommend this to a friend