Customer Ratings & Reviews
- Model:
- SM-S921UZYAXAA
- SKU:
- 10960764
Rating by feature
- Display Quality
Rating 4.9 out of 5 stars
- Camera
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
to a friend
Galaxy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just returned due to glitch but probably a once off
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Immanuel, thank you for your feedback on your Samsung Galaxy S24. We completely understand how important your device is to you on a daily basis. We are always happy to help our customers with any aspect of their device that is not functioning as intended. We hope you have found a new device that is meeting and exceeding all of your expectations. Please, don't hesitate to reach out to us at any time if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Unlock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it , compared to old phone, best buy vs stores
I would recommend this to a friendVery nice Coms!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightning fast processor, great new features on this S24, very compact...
I would recommend this to a friendGood buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product, has all the functions needed. Good design
I would recommend this to a friendSwitching back to iphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras not great, snapchat is useless, thumb print and face id dont work most the time. Everything takes an extra step compared to iphone.
No, I would not recommend this to a friendMs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many features! Great phone, still getting familiar with it , so far all is well.
I would recommend this to a friendFragile
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen breaks very easily. Took less than 6 months with an otter box
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Matt, thank you for your feedback about the Samsung Galaxy S24. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible device. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. If you would like to share additional feedback with us or if you would like any further assistance, feel free to reach out to Support. Thank you for choosing Samsung! - Debra
Ist a okay phone to have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone tends to freeze form time to time and randomly close the apps when am using them but other than that its alright
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Alicia, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear you are overall pleased with your new device. We have an article available online to help with the apps closing you mention as well as the freezing. These articles titled "App is crashing or not working on Samsung phone or tablet" and "Galaxy phone or tablet's screen is frozen or responds too slowly". You can also work directly with the Samsung Support Team if you continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Never buy online
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got my new cell phone in the mail called Best Buy. They couldn't find it and they couldn't even send me a another replacement. I would never buy any cell phone from them.
No, I would not recommend this to a friendNever Again read me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new Christmas present volume button broken right out of the box. BB stole $45 from me for a re stk fee this is crazy shame on you! You don't charge customers for faulty products!
No, I would not recommend this to a friendDreadful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and powerful phone, but the photos coming out of the camera were extremely blurry. I couldn't seem to get one shot where subjects were clear. The Samsung Gallery app, amongst other apps, kept glitching and shutting down. Google Play System updates were stuck on July 2023. Some of these are known issues evidently. I don't think this phone is quite ready ... returned for a Pixel 8 Pro - which on sale is is the exact same price. Too bad really.
No, I would not recommend this to a friendNot recommended to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price dropped so fast, it’s $600 now, I bought only 20 days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ThomasY, thanks for taking the time to review your Samsung Galaxy S24. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. If you would like to share feedback with us regarding the performance durability, or functionality of your Galaxy S24, please feel free to reach out to Support. We'd love to hear your thoughts. Thank you for being a loyal Samsung customer. - Debra
Need to check the quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened in best buy itself it is hanging while using in store i returned immediately
I would recommend this to a friendLong-lasting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The last Galaxy I owned was the 9. This shows how long I keep my cellphones and how long they last. Samsung Galaxy series is definitely worth the money. If you don't like changing phones often buy one.
I would recommend this to a friendSamsung messed up Android
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an OK device that is hobbled by what Samsung has done to the operating system. The phone came with Android 14 UI 6.1. It limits how you customize your home screen. If you use Gmail you are accustomed to the big M icon which you can place where it works for you. Samsung has locked the icon inside a Google folder. You cannot put it on the homescreen. Diddo for maps and Photos. Things you used to do with one tap now take two or three. There's more, but you get the picture. Looks like something Apple might do. You can create widgets, but they are not the same and use some of the phone's resources. I'll be reluctant to buy any Samsumg products in the future. I'm returning the phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PaulA, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy S24. We completely understand that new devices can come with a bit of a learning curve that can cause frustration. If you haven't done so already, please take a look at the full device manual, and if needed reach out to the Samsung Support Team to discover all available options to best align your device to your needs and wants. Thank you for being a Samsung customer. -Elizabeth
Amazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stunning and beautiful device . Love it’s performance
I would recommend this to a friendScam Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a phone here two weeks ago.tjey said if I opened a Best Buy charge card i would get a $90.00 credit on my card Not so I got a store credit so after spending $980 for a phone they want me to spend at least 90.00 more at Best Buy. You have fooled a 75 year old Veteran. What a great American Company no shame. You win.
I would recommend this to a friend