Customer Ratings & Reviews

I got the S24 for my wife for her upgrade from the S10. This was a huge upgrade over 5 years. The Galaxy AI is very helpful and performs well. The camera is amazing with different filters to help capture the moments and the design is sleek along with a very clear display and 120Hz refresh rate.

I recently picked up the Samsung Galaxy S24 128GB (Unlocked) in Onyx Black for my mother in law. I am absolutely thrilled with my purchase! As someone who’s used a variety of smartphones over the years, the Galaxy S24 stands out in almost every category. The Samsung Galaxy S24 truly excels in every area, from design to performance to camera quality. Whether you’re upgrading or switching from a different brand, you won’t be disappointed with this phone. For the price, it offers top-tier performance and an amazing user experience. Highly recommend!

Nice work and good battery life nice future good camera quality

My daughter loves this phone, it works beautifully over in Sweden where she is attending school. She video chats with her mother every other day and the camera quality is beyond above board, video is clear and crisp and volume excellent, mom can hear everything and see everything clear and crisp. Awesome phone, thumbs up

I've had the last 4 generations of s series and i love them all. So far the S21 bast the best of all of them, there is alot to do with samsung and are pretty though. Mi wife loves her S22 ultra and now i upgraded to S24. If you think battery is a problem i can tell u s24 normal last as long as the s24 ultra

Has a great camera, small and runs fast lots of storage

The best price, and the best customer service!! Thank you best buy, you are always my best chooise!

This was a gift for my aunt and she loves it, she's a samsung user so it was a good choice

I love the new design, it’s smooth, fast, and does whatever you need. I do wish Samsung is was a bit more cleaner or easier for people who don’t have the time to customize, but other than that it’s a great phone! Selfie camera does look worse compared to iPhone though.

If you are looking a cellular phone but worried about spending a large amount of money. STOP. This Samsung Galaxy S24 is is worth every penny. Best Buy has the perfect customer service on line, on the phine and in person. be Happy and go to Best Buy and purchase the S24

It’s a beautiful phone! Plenty of storage! Lightweight & battery lasts way longer. The processor is very fast & I love that it doesn’t lag. Picture quality is AMAZING!! Definitely recommend!

Disclaimer: I bought an Open Box Excellent phone. The phone itself is great and I really like the software. However, the camera quality was just not up to par. My previous phone was a Pixel 7, and while the colors are better on Samsung's photos, the sharpness on them is awful. Indoors photos were grainy, and so were dark parts of a well-lit photo. When focusing on a subject that wasn't 5 feet away or less, the photos would come out relatively blurry. I tried all options (even ones hidden in Good Lock) but nothing fixed the camera quality. For a ~$800 phone, this just isn't acceptable to me, as someone who cares about capturing memories for myself and my friends/family.

I think its. A great reag device for the price, especially being the latest model. I love that I was able to purchase it unlocked and activate it with my provider of choice. The features it has are excellent. Storage capacity is great, but I would love to have a micro sd slot as well. Other than that, I find it easy to use and very practical because of its size.

Bought it as a gift for my family number seems to like it just fand not didn't have any issues transferring information to it wiwhat's pleased with the speed of the unit Really enjoying using it

My husband like this. We bought this phone my husbands birthday a year ago and he like thus, thank you

I had some issues with a few of them, and ultimately decided I'll wait for the next generation to switch back to Android, but it's a very nice phone. Without getting into details, a few issues I had with them were related to the charge port, fingerprint/face scan, lagging/freezing, and a personal account activation issue. I do think there is some validity to some of the poor reviews, but overall, most will not encounter too many problems. In my case, 3rd time wasn't the charm. I know several people who have this phone, and I never hear of any complaints with it. Great display, and the UI was fantastic - haven't used an Android since the S4 mini. $699 on sale is a good price.

Great phone. Got this off of an open box deal and it was a steal!

Great phone, lo e the color, the cameras and is fast

I love the size, the color, the feel...everything. its not too big. Had way more apps and functions than i need. The battery lasts at least 2 days with what i use it for. Cameras are incredibly crisp and clear. Soeaker is loud enough that i can hear it even in a busy, public places.

I bought one that was returned and refurbished, and supposedly in excellent condition. So far the phone is working great but the charging cable they sent to me was absolutely filthy. I could not believe Best Buy would send something like that that looked so disgusting. The cord was supposed to be white, but it was medium to dark gray. I spent about 10 minutes cleaning it and it looks better, but why couldn't you do that before you sent it to me?