Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
SM-S921UZKAXAA
SKU:
6569840
Your price for this item is $319.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 229 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the Galaxy S24 128GB (Unlocked) for its exceptional camera quality, long battery life, and affordable price. They appreciate the phone's user-friendly interface and smooth performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 229 reviews
  • Rated 5 out of 5 stars

    Didn't work for me, but it's a great phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with a few of them, and ultimately decided I'll wait for the next generation to switch back to Android, but it's a very nice phone. Without getting into details, a few issues I had with them were related to the charge port, fingerprint/face scan, lagging/freezing, and a personal account activation issue. I do think there is some validity to some of the poor reviews, but overall, most will not encounter too many problems. In my case, 3rd time wasn't the charm. I know several people who have this phone, and I never hear of any complaints with it. Great display, and the UI was fantastic - haven't used an Android since the S4 mini. $699 on sale is a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, lo e the color, the cameras and is fast

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great, compact device!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size, the color, the feel...everything. its not too big. Had way more apps and functions than i need. The battery lasts at least 2 days with what i use it for. Cameras are incredibly crisp and clear. Soeaker is loud enough that i can hear it even in a busy, public places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent phone

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my aunt and she loves it, she's a samsung user so it was a good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice so far, but the charging cable was gross

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one that was returned and refurbished, and supposedly in excellent condition. So far the phone is working great but the charging cable they sent to me was absolutely filthy. I could not believe Best Buy would send something like that that looked so disgusting. The cord was supposed to be white, but it was medium to dark gray. I spent about 10 minutes cleaning it and it looks better, but why couldn't you do that before you sent it to me?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone, i like thus phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband like this. We bought this phone my husbands birthday a year ago and he like thus, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Got this off of an open box deal and it was a steal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully! It’s a great size without feeling overwhelmingly large. The battery life is insane!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung S 24+

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this phone. The camera is really good and has all the features that needs to be in the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone just want I needed. I lost my phone and needed to get one right away best buy was there for me as long as i had the money lol buy i order the phone online and pick up next day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, possibly my favorite phone of all time. I appreciate the smaller form factor as compared to my previous S10+

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great reliable phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the phone, good size for relatively smaller hands, great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, am new to samsung but have really been enjoying it. It was an easy process to buy from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother in law. She wanted a phone with better photo quality. She loves this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good phone all around

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy series is great. This model has all the features you would need and a great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love my S24

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I bought it for my birthday on april It make my life more easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing to write home about

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok not anything better then the 22 send I have less storage

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    The best phone to use in 2024

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this phone for the last month, its AI features, and camera are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Scored it on deal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for the sale price, could not get the desired color though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone at this store and it turned out very well. It arrived on time and has no problems. Highly recommended.

    I would recommend this to a friend