Customer Ratings & Reviews

I had some issues with a few of them, and ultimately decided I'll wait for the next generation to switch back to Android, but it's a very nice phone. Without getting into details, a few issues I had with them were related to the charge port, fingerprint/face scan, lagging/freezing, and a personal account activation issue. I do think there is some validity to some of the poor reviews, but overall, most will not encounter too many problems. In my case, 3rd time wasn't the charm. I know several people who have this phone, and I never hear of any complaints with it. Great display, and the UI was fantastic - haven't used an Android since the S4 mini. $699 on sale is a good price.

Great phone, lo e the color, the cameras and is fast

I love the size, the color, the feel...everything. its not too big. Had way more apps and functions than i need. The battery lasts at least 2 days with what i use it for. Cameras are incredibly crisp and clear. Soeaker is loud enough that i can hear it even in a busy, public places.

This was a gift for my aunt and she loves it, she's a samsung user so it was a good choice

I bought one that was returned and refurbished, and supposedly in excellent condition. So far the phone is working great but the charging cable they sent to me was absolutely filthy. I could not believe Best Buy would send something like that that looked so disgusting. The cord was supposed to be white, but it was medium to dark gray. I spent about 10 minutes cleaning it and it looks better, but why couldn't you do that before you sent it to me?

My husband like this. We bought this phone my husbands birthday a year ago and he like thus, thank you

Great phone. Got this off of an open box deal and it was a steal!

Works wonderfully! It’s a great size without feeling overwhelmingly large. The battery life is insane!

I loved this phone. The camera is really good and has all the features that needs to be in the phone.

Amazing phone just want I needed. I lost my phone and needed to get one right away best buy was there for me as long as i had the money lol buy i order the phone online and pick up next day

Love it, possibly my favorite phone of all time. I appreciate the smaller form factor as compared to my previous S10+

Really like the phone, good size for relatively smaller hands, great battery life

Love this phone, am new to samsung but have really been enjoying it. It was an easy process to buy from best buy.

I bought this for my mother in law. She wanted a phone with better photo quality. She loves this phone.

The Galaxy series is great. This model has all the features you would need and a great camera.

I love it I bought it for my birthday on april It make my life more easy.

It's ok not anything better then the 22 send I have less storage

I have been using this phone for the last month, its AI features, and camera are awesome.

Its great for the sale price, could not get the desired color though

I bought this phone at this store and it turned out very well. It arrived on time and has no problems. Highly recommended.