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Customer Ratings & Reviews

Model:
SM-S921UZAEXAA
SKU:
10968351
$799.00

Customer reviews

Rating 4.7 out of 5 stars with 937 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers enjoy the product's very good overall performance. They particularly appreciate its admirable camera quality and amazing battery life. Many also praise its sleek design, good size, and ease of use, along with its fast processor and new features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 938 reviews
  • Rated 4 out of 5 stars

    Economical

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good smart phone for day to day use- if your budget is not too high for phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone coming from IPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from Apple for the first time. Staff was very helpful getting me switched over. The customization is great but it is a lot to figure out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful experience with the Samsung rep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Device and i love how easy it was to order anx pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good size and nice phone. Easy to use it, better than iPhone for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good costumer service . Wen to the stored vhamge my product fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Smooth image. Runs fast. Calls and receives calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,lovely sales people,best decice,good prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S24 Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone overall is really good, but the battery life could be a lot better for a $800 phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, and overall i will recommend it to my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact flagship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and premium phone, which is easy to hold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung phone worked well but it’s a little bulky for le

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Blacklisted Phone Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks/worked good for a month and a week or so. Very easy to use and simple features. But then phone got blacklisted out of nowhere for being listed as a "stolen" phone from phone service. Went in circles just trying to get it fixed and its still not fixed. Was not able to return/exchange either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned due to glitch but probably a once off

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Immanuel, thank you for your feedback on your Samsung Galaxy S24. We completely understand how important your device is to you on a daily basis. We are always happy to help our customers with any aspect of their device that is not functioning as intended. We hope you have found a new device that is meeting and exceeding all of your expectations. Please, don't hesitate to reach out to us at any time if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Samsung s 24

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isna good phone the only thing i didnt like about this phone is that the battery doesn't last long and for some reason theres times my calls go directly to voice mail

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Unlock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , compared to old phone, best buy vs stores

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Ive had it for a couple years now and it is still in great condition

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switching back to iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras not great, snapchat is useless, thumb print and face id dont work most the time. Everything takes an extra step compared to iphone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    fingerprint sensor is hit or miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fingerprint sensor is hit or miss and not having a micro SD card slot other than that it’s great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Wiseone, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 FE. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your S24 FE is not recognizing your fingerprint, please take a moment to review "Samsung phone is not recognizing fingerprints." If you're running low on storage, take a moment to review "Manage storage on your Samsung Galaxy phone" to learn about cloud-based storage options that are available to you. Let us know if you have any questions afterward or if you would like any further assistance by reaching out at your leisure. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Read this before you buy!!!!!!!!!!!!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one and is defective, Second one defective again, The second one is more serious than the first one Because the second one have a curve, They might tell you this is a cosmetic problem and it's not a manufactured defect, But guess what they're going to use this against you if you don't return it have a year from now if you have a problem with your phone they're going to say this is a cosmetic problem and they will not fix it beware of those sneaky people.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tim0, we appreciate your feedback on your Samsung Galaxy S24. We understand how important your phone is to you on a daily basis. We are always happy to help our customers troubleshoot any aspect of their device that is not operating as intended or expected. Without knowing what defect you are experiencing with your device, we recommend taking a look at the articles we have available on our website that address a range of experiences our customers can have with their devices or reaching out to the Samsung Support Team with any questions. Thank you for being a Samsung customer. -Elizabeth Samsung