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Customer Ratings & Reviews

Your price for this item is $859.99

Customer reviews

Rating 4.7 out of 5 stars with 286 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the admirable camera quality and the very good overall performance of the Galaxy S24 256GB (Unlocked). Many are pleased with the great battery life and the just right size. Additional positive feedback highlights the great features, impressive speed, ease of use, and beautiful color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 286 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Could be a little better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, it is super fast. Is a smart phone that feels like a smart phone. You can multy task for real here. And it makes searching so much better (in the internet, and also within) camera could be way better at this price range though. My ultra 22 still has a way better camera and pixelarion than this one. Feels unfair. But I really like the size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good enough, but leaves some room for improvement.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent enough. It is quick, but it has two major flaws, it doesn't offer a micro SD slot,and no headphone jack. Other than eliminating these options, which apparently all phones are moving towards, it is a reliable phone so far. If Samsung values real feedback, I'd rather see these features return for the next model. Since I am not fond of Apple, I have always turned to Samsung, but changes like these make me reconsider sometimes. It is easy to manage files, which has always been part of why I prefer them. Not a bad phone, much better than the more economically friendly phones.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    All right for the price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone fun to play games on. But there are some games that have a hard time being played. The screen is pretty good then surprisingly can take a beating because I have butterfingers lol. It is reliable even in a brick building i can still get reception

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    This is a great size for a regular phone.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are seeking a compact mobile device, this model may be well-suited for your preferences. It features an impressive display and high-quality cameras, offering a satisfying user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality Phone with a great camera and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Lovin' It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from an older Motorola 5g plus (app. 7 years old), so needless to say, this was a massive upgrade for us. The photos and videos are amazing to us. Just got back from a vacation. We took this phone and an older Canon dslr camera. We ended up using the phone most of the time for pictures. It was just so handy, the pictures/video was great and the apps worked fast. We're fans of it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than and Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Good size, Has plenty of user friendly tools. Camera takes better pictures than IPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, Samsung alway holds up well, definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    SAMSUNG S24

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent phone, was able to transfer all my data from my older phone, passwords, photos, account, the camera settings are amazing and the AI assistance eith phone calls or photos is great 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Happy I Returned to a Samsung Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the S24, like the smaller size and given the 7 year SW updates went with 256GB. Don't like all the preloaded SW, but simple to uninstall or disable. So far no disappointment in my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone!! Everything feels and runs smooth and the cameras are absolutely phenomenal!! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Size

    Rated 5 out of 5 stars

    S24 Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight. I love the AI features. Great camera. Love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to use. I was planning to buy another model for my mom. But stopped on this one since it is not big and has all capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for everything, such as work, school and the black color is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase! Great upgrade, Silly happy :0

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearly a new phone is always a fun purchase but upgrading from an S-10 to this is like getting in a brand new car when you've been driving an '84 Civic, ha. Great phone, very happy with it. Despite using Apple products otherwise, always have been a droid user & have never been disappointed. Clearly my last Galaxy lasted way longer than it ever should have & longer then I imagined it would. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mid-Range Option with Stunning Design!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Galaxy S24 FE in blue, and it’s been a fantastic experience overall. Here’s a breakdown of what I loved and where it could improve: Pros: Design: The blue color is vibrant and sleek. The matte finish resists fingerprints, making it look clean even after heavy use. Performance: The phone handles multitasking well with its powerful processor. Apps load quickly, and gaming performance is smooth for a mid-range device. Camera: The triple-camera setup produces sharp photos, even in low-light conditions. The new AI enhancements really help with portrait and night modes. Battery Life: It easily lasts a full day with moderate use, and the fast-charging feature is super convenient. Unlocked Flexibility: Works flawlessly with multiple carriers, so switching networks is hassle-free. Cons: Storage Options: While 128GB is sufficient for most, a microSD slot would have been great for those needing extra storage. Build Quality: The plastic back, though durable, doesn’t feel as premium as the higher-end models. No Charger Included: Like many phones these days, it doesn’t come with a charger, which might inconvenience some users. Verdict: The Galaxy S24 FE is an excellent option if you’re looking for flagship-level performance without the hefty price tag. It’s not perfect, but for the price, it delivers a well-rounded experience. Highly recommended for those who want a balance between performance and affordability!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly recommend, awesome graphics

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad broke his old Samsung and he needed an upgrade and I gifted this one to him. He was amazed with the graphics and features especially compared to his previous phone. He’s a huge Samsung fan, uses it for work mostly. Overall, great purchase. And it takes awesome pictures and videos, it’s just amazing watching it afterwards they’re like a movie quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24Fe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone offers excellent value for its price. The camera quality and overall performance are top-notch, making it a worthwhile purchase even compared to the Ultra model. Its budget-friendly nature combined with its high performance makes it an excellent option.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded after my s9 finally broke and thought i would have been blown away by a phone 10 years newer but severely disappointed -no sd card slot -fingerprint to unlock is far worse -home button is glitchy -network isnt even noticeably faster than 4g

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Wolfpuck, we appreciate you sharing your feedback on your Samsung Galaxy S24. We understand that upgrading to a new device after a period of time can take some adjustment as you learn new features and become accustomed to technological advances. If you are looking to expand the storage capacity of your devixe, we now have the digital cloud based storage expansion option as a replacement for the SD card capabilities. We have some great articles available online to help you with the fingerprint reader titled "Use the fingerprint sensor on your Galaxy phone or tablet" and "Samsung phone is not recognizing fingerprints". For the home button if you are using a screen protector we recommend enabling the touch sensitivity setting in the settings app. We also recommend using the article titled "Galaxy phone or tablet's screen is frozen or responds too slowly". For the speed of your network, we recommend reaching out directly to your carrier for assistance with that experience. We also have the chat function available to offer one on one assistance if these experiences continue or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Had to have the LCD replaced within a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 1/25/25 Open-Box Geek Squad Certifed Excellent Condition and it worked great for a month. I woke up to the Black Screen of Death on 2/21 or 2/28. I brought it back into the Geek Squad but I hadn't purchased extra coverage (I never do), so they gave me my Proof of Purchase and Samsung's phone number. Samsung backdated my warranty to the date of delivery (1/29/25) and warranty-replaced the LCD screen, so I'm glad I didn't purchase extra BestBuy protection! It could have been a manufacturing issue, or it could have been an Open-Box issue. Either way, I won't be purchasing anything Open-Box anymore because the store warranty price is ridiculous. If you purchase anything from Samsung, they have better warranty coverage.

    I would recommend this to a friend
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