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Customer Ratings & Reviews

Model:
SM-S921UZKEXAA
SKU:
11122337
$915.40

Customer reviews

Rating 4.7 out of 5 stars with 647 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 647 reviews
  • Rated 1 out of 5 stars

    Terrible Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this phone online. Bestbuy canceled my order because they couldn't activate it. They didn't call or email me before they canceled it. Went to a store and paid for 2 phones. The store activated one I was able to take home and had to ship the other one to be activated when picked up. Paid for both phones but only got one. They canceled the phone that was ordered from the store without contacting me and have not refunded my money. They would not give me the phone either for the price I already paid for it. They wanted $200 more. Spent hours on the phone and at store for 1 phone at the price of 2. Terrible customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works very Good… Its true the descripciones I love it very much thanks you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone. Works great. I have had no problems out of the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is better than 14, 15 and 16 iPhones pro’s. The picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, fast, awesome camera large memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues works great and like the color. Hopefully it lasts...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone fast and excellent user friendly for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, had the phone for 2 weeks. It's what you expect with a Galaxy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung phones take the best photos and Android systen is very versatil

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App and everything are good and fast cámara realy gog

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy s24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my cell phone, exactly at is shows in the website and the quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones is awesome because you get almost all the features same like s24 regular but with the lower prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed my phone, good speed, quality, and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommend any samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more than pleased with the purchase of the cell phone in this store and I recognize their good products and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the long battery life for this phone. Great Price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it you won’t regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone for one year now. The BEST purchase I could’ve made especially at the price I got for on Black Friday last year. This phone gives flagship vibes with a midrange price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    S24 FE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. The only problem I had is you did not have it at the store in Coolsprings. The salesman told us that he could have it shipped to us the next day. We were expecting it next day and ended up not getting the phone until 5 days later. When you tells someone they will get it next day you need to make sure they can get it by next day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera system. Pick up is good at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great phone especially for the price! Definitely beats spending the extra money for the plus or the ultra! Great phone

    I would recommend this to a friend