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Customer Ratings & Reviews

Model:
SM-S921UZKEXAA
SKU:
6569842
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Customer reviews

Rating 4.7 out of 5 stars with 934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the admirable camera quality and the very good overall performance of the Galaxy S24 256GB (Unlocked). Many are pleased with the great battery life and the just right size. Additional positive feedback highlights the great features, impressive speed, ease of use, and beautiful color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 936 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good cell phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed. Advanced features. Beautiful camera. Highly recommended. Got 2 years not insterest with Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this last christmas, still working like a charm; battery is perfectly good still.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card slot

    Rated 2 out of 5 stars

    Title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded after my s9 finally broke and thought i would have been blown away by a phone 10 years newer but severely disappointed -no sd card slot -fingerprint to unlock is far worse -home button is glitchy -network isnt even noticeably faster than 4g

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Wolfpuck, we appreciate you sharing your feedback on your Samsung Galaxy S24. We understand that upgrading to a new device after a period of time can take some adjustment as you learn new features and become accustomed to technological advances. If you are looking to expand the storage capacity of your devixe, we now have the digital cloud based storage expansion option as a replacement for the SD card capabilities. We have some great articles available online to help you with the fingerprint reader titled "Use the fingerprint sensor on your Galaxy phone or tablet" and "Samsung phone is not recognizing fingerprints". For the home button if you are using a screen protector we recommend enabling the touch sensitivity setting in the settings app. We also recommend using the article titled "Galaxy phone or tablet's screen is frozen or responds too slowly". For the speed of your network, we recommend reaching out directly to your carrier for assistance with that experience. We also have the chat function available to offer one on one assistance if these experiences continue or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App and everything are good and fast cámara realy gog

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Cellphne

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a family present and it is the best cellphone I could have

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Highly recommend, awesome graphics

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad broke his old Samsung and he needed an upgrade and I gifted this one to him. He was amazed with the graphics and features especially compared to his previous phone. He’s a huge Samsung fan, uses it for work mostly. Overall, great purchase. And it takes awesome pictures and videos, it’s just amazing watching it afterwards they’re like a movie quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone qith good memory. Easy to use and camera quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and camera system. Pick up is good at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect pick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung is a perfect pick. It's not bulky. The speed is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung is very good and dosen't heat up fast, excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with this phone. The size and quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i have made in a long time, got here fast, works just how it should!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, good camera i so recommend this photo ne

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a samsung fan and have been using samsung for about 12 years now. Samsung galaxy ace plus -> Galaxy S7 -> Galaxy s10 -> S24 FE . This is a perfect phone for my needs, immensely fast, extremely good audio, perfect pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, but light in weight, but overall it is a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Samsung Galaxy S24 FE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, responsive, fast, easy to use, looks premium.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, great Android device! Super fast with a beautiful display and great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Really good phone for its price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First i needed a new phone and i saw this one and it was in a discount. When I bought it it cane in good condition and the camera quality is amazing I recommend this phone for people who want a good but cheap phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Upgrade to S24

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new S24. Easy to use and takes great pictures.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Phone I have Ever Bought

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a Google Pixel owner since 2019. I decided to give Samsung a try. I’d noticed some UI/UX elements on the phone that I really liked over the Pixel line. However, after buying the phone, I have hated it ever since. My discontent with this phone is greater than that of my iPhone 8 Plus back in 2018. Number one: Samsung decided to disable, in software, this phone’s Wifi 7 capability despite hardware support. Only the ridiculously priced Samsung Galaxy S24 Ultra supports it. News flash Samsung, I’m not paying the for a phone. A computer? Gladly, but for a phone with less than half the capability of a desktop or laptop, the asking price is ludicrous. Samsung should be sued for this software lock. Secondly, battery life is patently the worst I have ever experienced in a phone - sometimes not even getting me through the entire day. Thirdly, this phone seems to be competing with Windows 11 for the most bloatware, adware, and spyware. Indeed, the amount of Microsoft bloatware in and of itself (ahem OneDrive) on this Samsung flagship is ridiculous. Thirdly, I have had issues with connectivity ever since I got it: at first I couldn’t even get the unlocked version of the phone to play nice with my carrier, Verizon; and even now the phone will seemingly randomly loose connectivity, even on wifi, until I reboot it. I think I might even go back to my 2021 year model phone.

    No, I would not recommend this to a friend