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Customer Ratings & Reviews

Model:
SM-S921UZKEXAA
SKU:
6569842
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Customer reviews

Rating 4.7 out of 5 stars with 934 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the admirable camera quality and the very good overall performance of the Galaxy S24 256GB (Unlocked). Many are pleased with the great battery life and the just right size. Additional positive feedback highlights the great features, impressive speed, ease of use, and beautiful color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 934 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my aunt and she loves it, she's a samsung user so it was a good choice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone for my mom and works extremely well is snappy and fast and is not to big.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great upgrade for a teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says, "I had a terrible phone previously so everything is better."

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone, i like thus phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband like this. We bought this phone my husbands birthday a year ago and he like thus, thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    S24 ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone. Works really great. No issue smooth operating system

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Really really good phone, but not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is really good and I mean REALLY good but there's not much that makes this phone special. It very much is the iPhone of Androids: great build quality with good software and a great camera, but there are better phones on the market (even better Samsung phones; the S24 Ultra is better but a lot more expensive). This is exactly why I bought it though; I'm able to run the apps I wanna run and it just works, plus Samsung's promised 7-year support makes this a good investment

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung phone ever. I use it everyday last all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and ui is great. Good and budget friendly product

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth a buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung S24 phone is really cool. This is my first android after continuously using Apple since Iphone 5. Camera works too good with lot of color varients and night camera is also good. Battery life is too good. With continuous usage, I can still keep the battery alive for 2-3days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my brother he loves it would definitely recommend it or even buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, it's lasted so long, it's fantastic, the camera is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone for the price. Works really good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Amazing S24

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best samsung galaxy phone great camera and sound. Very fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Speaker need wood

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone i only have a problem with the phones speakers they are low. The battery life is wonderful last all day pretty much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I love it I would like to get another one , good product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Phone, Bad Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: I bought an Open Box Excellent phone. The phone itself is great and I really like the software. However, the camera quality was just not up to par. My previous phone was a Pixel 7, and while the colors are better on Samsung's photos, the sharpness on them is awful. Indoors photos were grainy, and so were dark parts of a well-lit photo. When focusing on a subject that wasn't 5 feet away or less, the photos would come out relatively blurry. I tried all options (even ones hidden in Good Lock) but nothing fixed the camera quality. For a ~$800 phone, this just isn't acceptable to me, as someone who cares about capturing memories for myself and my friends/family.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Had to have the LCD replaced within a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 1/25/25 Open-Box Geek Squad Certifed Excellent Condition and it worked great for a month. I woke up to the Black Screen of Death on 2/21 or 2/28. I brought it back into the Geek Squad but I hadn't purchased extra coverage (I never do), so they gave me my Proof of Purchase and Samsung's phone number. Samsung backdated my warranty to the date of delivery (1/29/25) and warranty-replaced the LCD screen, so I'm glad I didn't purchase extra BestBuy protection! It could have been a manufacturing issue, or it could have been an Open-Box issue. Either way, I won't be purchasing anything Open-Box anymore because the store warranty price is ridiculous. If you purchase anything from Samsung, they have better warranty coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great battery life and plenty of storage. Would gladly buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're still getting to know each other, but I'm enjoying the phone. Granted, my previous one was from the Stone Age, but overall I'm liking this. The only negative (for me) is that it's a bit big for my hand. Plus I am still struggling with using it for selfies and getting the hang of the camera, such as not ending up with the background out of focus. But compared to what's out there, I feel I did well without spending a ridiculous sum of money for an iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to use. I was planning to buy another model for my mom. But stopped on this one since it is not big and has all capabilities.

    I would recommend this to a friend