4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
SM-S921UZKEXAA
SKU:
6569842
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the admirable camera quality and the very good overall performance of the Galaxy S24 256GB (Unlocked). Many are pleased with the great battery life and the just right size. Additional positive feedback highlights the great features, impressive speed, ease of use, and beautiful color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 934 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Like an Iphone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is so similar to an iphone and I love how clear the pictures are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone just want I needed. I lost my phone and needed to get one right away best buy was there for me as long as i had the money lol buy i order the phone online and pick up next day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera is only aspect that is substantially better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 24 Battery life not as good as expected. Also, My Samsung 9+ had better functionality than the Samsung 24 I just purchased. I could use the Samsung Health app easily and I used to be able to track my heartbeat and stress level to check on my overall health. I cannot do that with the New Samsung 24. However the new phone camera is much improved and I look forward to some great pictures ahead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey MartineJ, thank you for finding the time to share your sentiments with us about your Samsung Galaxy S24. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy S24 has an intelligent, all-day battery that gives you more game time, watch time and you time. You can watch up to 28 hours of videos or listen up to 72 hours of music on your Galaxy S24! Please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to help resolve what you may be experiencing with your battery life. With Galaxy AI, so many new and amazing features are now available to you! You can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be! We have a plethora of resources available online from interactive simulators to video tutorials to help you get better acquainted with your new device as well as we offer device manuals and software updates, if you find yourself in need of those in the future. If you have any questions for us or if you would like to share any other feedback with us, feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Absolutely best of the best product with great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save! save! save!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a bargain in the open box listing. Saved over $ 300.00 off original price. Love my s24!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Compact Flagship!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! This phone is amazing. Fast Snapdragon 8 gen 3. Amazing screen and nice color. It works very well with my new Galaxy Watch 7. And the best thing is the size. Smaller and more comfortable to hold than the Pixel 9 and iPhone 16. In fact, every company should offer a compact Flagship. Well done Samsung!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Nicely But Fragile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is entirely operational and definitely more convenient than other brands. I like it more than Apple, but it’s very susceptible to technical problems. Admittedly, it’s my fault, but I’ve accidentally dropped this phone literally a foot onto a soft cushion. It ended up denting the corner and caused a hardware problem. In comparison to a more expensive Samsung model, like the S25, which also fell from similar height, this is definitely more cheaply made. Otherwise, everything works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone, good display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a well rounded phone , the bezzles are a bit much for me otherwise a solid phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and a nice upgrade from the s10. Has a nice camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got myself this phone after having a very old one. This phone is amazing and has a built-in stylus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Phone

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung phones and this one has been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for my brother, he says it’s really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would Buy Again

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Works well, screen and cameras are great, I've had no issues. Wish it had a higher charging speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy s24 FE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about what phone to get and Best buy has so many options! But i was able to go into the atore and look at phone which was very helpful. I got one that wasn't as big and lighter due to holding it in store thanks best buy im so happy with my new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice from best buy.. I always love the product and quality from best buy..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    S24

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very sophisticated device with an awesome camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung S24 and iPhone 15

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy workers are the best. I bought washer and dryer, cooker and 2 phones a few months ago and they treated me well. They are alway there to listen to their customer and their services are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you note

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very very happy with the phone. Hope to buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It took a couple days to get used to how light the phone is but I do like the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Reliable Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent and reliable. The refund was posted automatically without any follow up

    I would recommend this to a friend