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Customer Ratings & Reviews

Model:
SM-S921UZKEXAA
SKU:
6569842
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Customer reviews

Rating 4.7 out of 5 stars with 934 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the admirable camera quality and the very good overall performance of the Galaxy S24 256GB (Unlocked). Many are pleased with the great battery life and the just right size. Additional positive feedback highlights the great features, impressive speed, ease of use, and beautiful color.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 934 reviews
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Smooth image. Runs fast. Calls and receives calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good costumer service . Wen to the stored vhamge my product fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but wish the battery lasted longer. Like how light it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,lovely sales people,best decice,good prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S24 Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone overall is really good, but the battery life could be a lot better for a $800 phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the phone, and overall i will recommend it to my friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S24

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best compact phone and the service by best buy is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact flagship

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and premium phone, which is easy to hold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung phone worked well but it’s a little bulky for le

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blacklisted Phone Issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks/worked good for a month and a week or so. Very easy to use and simple features. But then phone got blacklisted out of nowhere for being listed as a "stolen" phone from phone service. Went in circles just trying to get it fixed and its still not fixed. Was not able to return/exchange either.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned due to glitch but probably a once off

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Immanuel, thank you for your feedback on your Samsung Galaxy S24. We completely understand how important your device is to you on a daily basis. We are always happy to help our customers with any aspect of their device that is not functioning as intended. We hope you have found a new device that is meeting and exceeding all of your expectations. Please, don't hesitate to reach out to us at any time if you have questions or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Samsung s 24

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isna good phone the only thing i didnt like about this phone is that the battery doesn't last long and for some reason theres times my calls go directly to voice mail

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Ive had it for a couple years now and it is still in great condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unlock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , compared to old phone, best buy vs stores

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Switching back to iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras not great, snapchat is useless, thumb print and face id dont work most the time. Everything takes an extra step compared to iphone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sd card slot

    Rated 2 out of 5 stars

    fingerprint sensor is hit or miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fingerprint sensor is hit or miss and not having a micro SD card slot other than that it’s great

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Wiseone, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 FE. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your S24 FE is not recognizing your fingerprint, please take a moment to review "Samsung phone is not recognizing fingerprints." If you're running low on storage, take a moment to review "Manage storage on your Samsung Galaxy phone" to learn about cloud-based storage options that are available to you. Let us know if you have any questions afterward or if you would like any further assistance by reaching out at your leisure. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Read this before you buy!!!!!!!!!!!!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one and is defective, Second one defective again, The second one is more serious than the first one Because the second one have a curve, They might tell you this is a cosmetic problem and it's not a manufactured defect, But guess what they're going to use this against you if you don't return it have a year from now if you have a problem with your phone they're going to say this is a cosmetic problem and they will not fix it beware of those sneaky people.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tim0, we appreciate your feedback on your Samsung Galaxy S24. We understand how important your phone is to you on a daily basis. We are always happy to help our customers troubleshoot any aspect of their device that is not operating as intended or expected. Without knowing what defect you are experiencing with your device, we recommend taking a look at the articles we have available on our website that address a range of experiences our customers can have with their devices or reaching out to the Samsung Support Team with any questions. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    NO DOUBLE CHECK

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am just a little bit angry because i want to get a s24 plus wich i request at front desk and they gave me one phone so i toke it to my home and i realize as soon i opened was the wrong one, so i toke it back and they charge me $40 for restock. I recognize was part of my mistake for dont check it before open it but they could try to dont charge me because was part of his fault too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ist a okay phone to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone tends to freeze form time to time and randomly close the apps when am using them but other than that its alright

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Alicia, we appreciate your feedback on your Samsung Galaxy S24. We are happy to hear you are overall pleased with your new device. We have an article available online to help with the apps closing you mention as well as the freezing. These articles titled "App is crashing or not working on Samsung phone or tablet" and "Galaxy phone or tablet's screen is frozen or responds too slowly". You can also work directly with the Samsung Support Team if you continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Fragile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen breaks very easily. Took less than 6 months with an otter box

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Matt, thank you for your feedback about the Samsung Galaxy S24. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible device. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. If you would like to share additional feedback with us or if you would like any further assistance, feel free to reach out to Support. Thank you for choosing Samsung! - Debra Samsung