Customer Ratings & Reviews

Screen quality and size is great, processing power is great, battery is awesome (lasts all day), just a great phone in general

I love this phone. It is easy to use, and light weight.

The product is decent, and I am using it right now and I am happy. However, I am filing a complaint on the bestbuy price guarantee policy. It is 100% cheating, or hit or miss. Here is my story: I Purchased Galaxy S24+ in bestbuy store with cash on 04/20/2024. Then placed another order on bustbuy.com for the same product on 04/22/2024. I noticed a steep price drop, so I conveniently requested a price match via online chat. It was approved with case #: 333859xxx. It was said that i am expecting a mailed check for the difference. I waited till 05/12 and got nothing. So I online chatted with bestbuy.com again for multiple times. They were able to find ALL evidence, but just claimed that the case # was empty. So they refused to do anything, and refused to look at the first approval online chat transcript, which was authentic via [email protected]. Ironically the online chat agent refused see the transcript, refused to solve the issue and refused to escalate this to his/her manager. They just played blind and dumb. This is forced me to seek alternative ways to solve it. I have all receipts, transcripts, and evidence. I feel I need to let people know what kind of integrity they may have to face when they deal with bestbuy.

Bought open box one and was 99% perfect. There was a scratch on one of the camera frames. Without that the phone would be brand new. The washed out color on the screen is noticeable but you should get used to it as long as you are not looking at your old phone to check all the time. Samsung did add options to adjust this at this point but it's really just a filter over the screen. For some reason this noticeable when you switch tabs on Samsung internet. When you press the new tab you see the original washed out colors for a second then the adjustment filter is applied. Other than that this is a rocking phone. Nice battery, nice 4k screen, nice everything.

The phone is fun. I haven't learned how to use all of the features yet. I so needed the upgrade going from a Galaxy 8 to 24. My concern is storage, as I believe it relies on my google vs storing pics to the phone which is nearly full.

Nice phone with great camera features. Good processor and memory. Phone responds very well even after many apps installed.

I love this phone !! The camera is great. Battery life superb. Easy to manage with nice perks

Grear screen, features and UI. Have never had issues with it.

The Samsung S24+ excels with its stunning display, robust performance, and long-lasting battery life. Its sleek design and advanced camera features make it a standout choice for photography enthusiasts. While premium-priced, the S24+ justifies its cost with top-tier technology and seamless user experience. A flagship marvel.

I love my new phone. It's easier to purchase your phone outright then going thru phone service. Nice new features on the Samsung

I love this phone from Samsung! Awesome quality at a reasonable price!

Amazing phone. Takes amazing pictures. 256 gb is decent space. 120hz refresh rate. Samsung has been my go to phone for more than 10 years now.

after having this phone for 3 months, I can honestly say that I am completely satisfied with it. I finally moved to Samsung, and I absolutely love it. Its smaller than the ultra, but I feel like it has all the same features as my friends Ultra.

Good quality, long battery life, lots of storage! Purchasing was smooth

Love the size and the ease of using. I do wish it had a place to check blood oxygen and pulse etc. like my old Samsung had on the Samsung Health app. Quality of pictures are great. Great battery life!

So far, so good!! Better then expected!! We've always been android users and I can say, this is the best phone we've had so far. We are still trying to figure out some of the features, but I would definitely recommend this phone to anyone. iPhone users were impressed and talked about how much it looks like an iphone and has better features than iPhone and if they switch, they would switch to this phone. Dont wait, purchase one!!

I love the size of the screen. Also takes sharp, clear pictures. So easy to switch from my older phone. Best Buy phone techs were excellent. They did what was needed to set up the phone, handed it to me ready to go. Great experience.

Good quality and nice phone easy to use.the pictures are nice and clear,and videos are formidable. Samsung phone allow to download free apps different tnan other phone.yhank Samsung electronic, I love ❤️ all your products.

Best phone ever. Found out the second day it was waterproof. So happy i upgraded! Very fast.

AMAZING JUST AMAZING! Great phone super fast and the camera is at another level. SAMSUNG did it right!