Customer Ratings & Reviews
- Model:
- SM-S721ULBAXAA
- SKU:
- 10103640
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone and very cheap compared to a regular S series
I would recommend this to a friendSamsung s 24
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isna good phone the only thing i didnt like about this phone is that the battery doesn't last long and for some reason theres times my calls go directly to voice mail
No, I would not recommend this to a friendS24
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best compact phone and the service by best buy is amazing!
I would recommend this to a friendBest phone ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a gift for my husband and he loves it!!
I would recommend this to a friendNO DOUBLE CHECK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am just a little bit angry because i want to get a s24 plus wich i request at front desk and they gave me one phone so i toke it to my home and i realize as soon i opened was the wrong one, so i toke it back and they charge me $40 for restock. I recognize was part of my mistake for dont check it before open it but they could try to dont charge me because was part of his fault too.
I would recommend this to a friendWorst phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone it cracks often. I would not recommend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AnsiT, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. If you would like to share additional feedback with us or if you would like further assistance, let us know by reaching out to Support. Thank you for being a treasured Samsung customer. - Debra
Read this before you buy!!!!!!!!!!!!!!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one and is defective, Second one defective again, The second one is more serious than the first one Because the second one have a curve, They might tell you this is a cosmetic problem and it's not a manufactured defect, But guess what they're going to use this against you if you don't return it have a year from now if you have a problem with your phone they're going to say this is a cosmetic problem and they will not fix it beware of those sneaky people.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tim0, we appreciate your feedback on your Samsung Galaxy S24. We understand how important your phone is to you on a daily basis. We are always happy to help our customers troubleshoot any aspect of their device that is not operating as intended or expected. Without knowing what defect you are experiencing with your device, we recommend taking a look at the articles we have available on our website that address a range of experiences our customers can have with their devices or reaching out to the Samsung Support Team with any questions. Thank you for being a Samsung customer. -Elizabeth
S24 phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 New Samsung S24 phones and they are terrible. They keep stalling and stopping in the middle of pulling up emails and won't let you access anything. It constantly needs to be reset, sometimes 2 to 3 tomes before you can do anything again.
No, I would not recommend this to a friendUpset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone 1 year ago it as been giving charging issues then couple days ago it blanked out and the screen went out and I was advised to go to Samsung in which is ridiculous. I purchased the phone from you guys.
No, I would not recommend this to a friendBest flagship basemodel in years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best flagship base model out. Easily. Battery life is perfect, im a small phone user so the size is perfect. Ive had pixel iphone and even oneplus before going back to galaxy for the s24. The shape fits perfectly in my hand the display pops and the camera is amazing. All of this in a base model phone, I plan on holding on to it for at least 4 years before upgrading again because of how dramatic an upgrade was before coming back to Galaxy phones.
I would recommend this to a friendmid range phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thick bezels is ugly. front camera is not that good. soso phone.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there Sammi, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 FE. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. The S24 FE offers a slimmer bezel display. Your device offers the ProVisual Engine, which is a comprehensive suite of AI-powered tools that enhances photos and videos with sharp details and rich textures, expanding the possibilities beyond just snapping a picture. Without having any details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
E phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love her phone for many reasons especially her cameras and fast processor
I would recommend this to a friendMy s24 Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got mine via t mobile BY PHONE SENT TO ME GOT CONNECTED BY T MOBILE GOT$1000 FOR MY OLD S21 WORKS GREAT
I would recommend this to a friendwished I didn't buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone directly from Samsung and wish id kept my old A71 5G. I have had to restart this phone more times than I can remember. I would not by this phone if I knew how glitchy it was going to be.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha MarkK, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be currently experiencing with your Galaxy S24, however, without having any information available regarding what you may be experiencing and without being able to ask you any follow up questions to clarify what you have shared with us, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
S24 makes me really uncomfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my S24 a week ago. The display makes me nauseous immediately. And the loudspeaker's bass makes my heart palpitate. Looks like this phone is made for intense sensory stimulation. How do I rate an expensive phone that I cannot even use? No star if I could. FYI, I have been using S8 for 7 years without above problems. I would want to use it forever but Apps nowadays are not properly supporting its Android 9 (e.g. YouTube comment would freeze keypad). And the S8 Snapdragon US version does not have custom ROM to upgrade Android OS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there GnepElohssa, we appreciate you sharing your experience with your new Samsung Galaxy S24. We understand our customers have a wide range of needs and wants for their chosen device and things that will make them feel more comfortable with the usage of their device. You can absolutely adjust the speaker if the bass is continuing to cause you discomfort. In your settings app, under Sounds and vibration, under sound quality and effects you can choose a different sound profile from the equalizer that will adjust the bass. For your display settings causing you discomfort as well in your settings you can choose from a range of options from dark mode, you can turn off the adaptive brightness, and decide whether you prefer the eye comfort shield or not. If you would like to explore the options available we have the full manual for your device available on our website. Thank you for being a Samsung customer. -Elizabeth
Samsung is not reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have had an s22 and s23 after and they both came out defective
No, I would not recommend this to a friendCameras meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung does it again. Terrible cameras. Still can’t take a moving picture without it being a blurry mess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JMiller5665, thank you for sharing your thoughts with us about your Samsung Galaxy S24. We understand wanting to best photos and videos possible to document your life and keep your memories alive. If you haven't done so already, the full device manual is available on our website to highlight the different settings and features of the camera for your device. Our YouTube channel has some great videos that will give you tips to capture the best content. Lastly, you can always reach out to the Samsung Support Team if any aspect of your device is not operating as intended or expected. Thank you for being a Samsung customer. -Elizabeth
