Customer Ratings & Reviews
- Model:
- SM-S721UZKAXAA
- SKU:
- 10115137
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Camera
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
to a friend
Buyer beware - this phone was not unlocked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My carrier insisted the phone was not unlocked. Had to trade it in and pay a premium for a phone at the carrier's store.
No, I would not recommend this to a friendScam Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a phone here two weeks ago.tjey said if I opened a Best Buy charge card i would get a $90.00 credit on my card Not so I got a store credit so after spending $980 for a phone they want me to spend at least 90.00 more at Best Buy. You have fooled a 75 year old Veteran. What a great American Company no shame. You win.
I would recommend this to a friendS24 makes me really uncomfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my S24 a week ago. The display makes me nauseous immediately. And the loudspeaker's bass makes my heart palpitate. Looks like this phone is made for intense sensory stimulation. How do I rate an expensive phone that I cannot even use? No star if I could. FYI, I have been using S8 for 7 years without above problems. I would want to use it forever but Apps nowadays are not properly supporting its Android 9 (e.g. YouTube comment would freeze keypad). And the S8 Snapdragon US version does not have custom ROM to upgrade Android OS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there GnepElohssa, we appreciate you sharing your experience with your new Samsung Galaxy S24. We understand our customers have a wide range of needs and wants for their chosen device and things that will make them feel more comfortable with the usage of their device. You can absolutely adjust the speaker if the bass is continuing to cause you discomfort. In your settings app, under Sounds and vibration, under sound quality and effects you can choose a different sound profile from the equalizer that will adjust the bass. For your display settings causing you discomfort as well in your settings you can choose from a range of options from dark mode, you can turn off the adaptive brightness, and decide whether you prefer the eye comfort shield or not. If you would like to explore the options available we have the full manual for your device available on our website. Thank you for being a Samsung customer. -Elizabeth
Samsung is not reliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have had an s22 and s23 after and they both came out defective
No, I would not recommend this to a friendCameras meh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung does it again. Terrible cameras. Still can’t take a moving picture without it being a blurry mess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JMiller5665, thank you for sharing your thoughts with us about your Samsung Galaxy S24. We understand wanting to best photos and videos possible to document your life and keep your memories alive. If you haven't done so already, the full device manual is available on our website to highlight the different settings and features of the camera for your device. Our YouTube channel has some great videos that will give you tips to capture the best content. Lastly, you can always reach out to the Samsung Support Team if any aspect of your device is not operating as intended or expected. Thank you for being a Samsung customer. -Elizabeth